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I have a printer that had cartridges in it and it was left in the cold as the heat went off while I was away. It probably endured -4F (-20C) while I was. I can't remember if it was powered up or not. Now I've tried to print with both the cartridges in it as well as putting one new color...

New to digital mobility, but wanted to know if 320 controller and 2 base station 10's with 7420's is all old stuff? I know the 7420's are supposedly plagued with volume problems and if dropped are broken instantly. Is the controller and base stations current or have they been improved as well...

I'm interested in knowing just what you get when you purchase an IVR Keycode from Nortel? Does it give you enough to make your own application or is it only a method to allow 3rd party Nortel Authorized Vendors to communicate with your BCM? What can it do and where can you read the...

I have a BCM 4.0 that we're having problems with the IP Phones both 2004 and softphone. The problem is that when calls are transfered to an answer DN that appears on an IP phone the phone only rings once and then disappears? From the callers perspective, the phone rings 4 times and goes to...

I have an installation with a (70 ft.)cable between 2 buildings. I originally set it up using the internal ATA as it provided Caller Line ID to the single phones in the residence building. The problem is that AM radio is coming through on the line. I switched to an external ATA and that...

I'm trying to take a customers programming back to the shop and copy it to another 2.5 drive & card. The drive is a 2.5 FP1 but the MSC card was in a unit that had been 3.7. Voicemail programming transfered no problem. The telephony part after 2 attempts says unable to restore at this time...

I seem to remember that if you don't know the IP address of the unit you can either reboot with a serial cable and settings at 9600 or can you can also get it through feature 983?

Can anyone explain why sometimes you go to go into telephony programming and you get the message that it's not available try again later? I've got one where I've re-booted and it's still not available and even waited a day or so? I thought someone else had said it was service based and could...

I have a BCM 3.6 which I tried running BCM Monitor on to analyse traffic. It connected, but when I went to line monitor to see the traffic, there was nothing. It's running a PRI but I've used it in other applications with no problems? Any ideas?

This is on a BCM50 with 2.0 using either an internal or external ATA. I'm having a problem whereby the credit card swipe device drops calls when processing and she gets an authorization, but at the end of the day on reconcilliation, the totals don't add up. The credit card people claim it's...

When I VPN into the office I can access all the other BCM's that are in office connected by a VPN tunnel. When I try and access the one in my office, I get this message: Detector 'BCMDetector' cannot determine the device type for 192.168.11.10 My BCM1000 has both a local IP which when...

I just installed a BCM50 2.0 and wanted to know what you need to do to tie into the customers network and maybe have remote access through modem or internet via port forwarding to an inside IP address as there are no spare outside IP's. I have installed 400s and 1000's and it's easy enough to...

I had to change the password from PlsChgMe! and did it a while back. I had been in and out of programming with no problem. I thought the DHCP would conflict onsite tommorow and so I turned off the DHCP and tried to set the IP address. Since then I can't get back in? I can get in under...

I had to resort to that headline as I've asked this question 2 or 3 times with not even one answer and I can't see why this wouldn't be a problem to other users and vendors. (yet my thread on BCM50 analog CLID was of interest to many) The ringing volume on an I2004 set cannot be adjusted using...

On a BCM1000 with 3.7 Software, I've found you can't adjust the ringing volume on an IP set. It works fine on all system sets, just IP can't turn up the ringing volume. Can anybody give me answer on this or is there a patch to resolve this problem? Can someone check it on another software...

On a BCM1000 with 3.7 Software, I've found you can't adjust the ringing volume on an IP set. It works fine on all system sets, just IP can't turn up the ringing volume. Can anybody give me answer on this or is there a patch to resolve this problem? Can someone check it on another software...

If you have an analog port being used for a fax on a PRI is there anyway to get a busy condition when the fax is in use? The default 2 intercom paths seem to be in effect irrespective of whether you put one target line appearance or not. I've tried a little playing around with C.Fwd Busy in an...

Does the BCM50 have analog ports like the ASM+ whereby caller ID is passed through from the CO?

There's a way to take an MSC Card and put it in a machine with simiiar software so that it'll come up with it's keycodes intact, but with no description of what the keycodes mean. I have a bad hard drive in a machine I recently received, but I know keycodes are likely still on the card. Has...

I have a corrupted drive on a BCM and I wanted to know if there were any keycodes registered to the MSC card number 2754D4070000? Can anyone let me know as I don't have access to KRS> Thanks.