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Has anyone ever had to relocate a VM Pro server to another node within a Small Community Network? I have a customer who planned on expanding a site a relocating their HQ when we installed the system so we made this site our main site hub. Now they have had some problems, things haven't gone as...

We have an IPO 500 8.1(69) in a rack-space with public IPs assigned. I currently have 5 sites with phones connecting to the system using SIP trunking. System: Hosted by customer with two bonded T1s for internet access, no firewall. Site 1: has a T1 ISP, Cisco ASA firewall, experienced no issues...

I've got a strange issue. 9611 and 9608 calls to a SIP Cisco SPA8800 calls are garbled. Calls from the ATA to the 96x1 phones sound fine, calls to and from digital endpoints and 5600 phones also work fine. Calls to/from 96x1 to other SIP endpoints(1140, softphones) is fine but calls to any hard...

I have two recent installations using the Exchange UMS. Everything is working and syncing well with a sporadic exception. The issue is not specific to single users. The issue is, occasionally when a new message arrives, you cannot retrieve it from the phone till after the message has been...

I think I'm coming to the conclusion that this is not supported. I know that there is a statement in the docs Voicemail Pro runs on both Windows and Linux servers. For Voicemail Pro server running on Linux such as with the IP Office Application Server, the following Voicemail Pro features are...

2 systems verified, have this issue. IPO 500V2 one with UCM and the other running the app server. Both on the current 3rd quarter updates. Time on IPO and both Linux servers verified correct. New VM shows up in One-X with correct time stamp. Call log on phone reflects the correct time stamp. I...

The VPN phone connects great and I can make and receive calls fine now. The issue is there seems to be some kind of registration timer or setting where the phone either loses or renegotiates the tunnel at around 20 min. I can not get a call to last longer than about 17 min or a combination of...

I have a IPO 500 5.0(8). We have the VPN firmware loaded and the VPN configured and connected through the phone. We are connecting through a CheckPoint Safe at office VPN firewall. The phone connects and registers to the system just fine. the issue is most of the time not all of the time I only...

I have a BCM 400 4.0 where the customer would like to automate the change of operators from a Hunt Group DN to a single DN between the hours of 10 and 12. I for the life of me cannot think of a way to automate this. They have a DID going straight to the auto attendant which goes into a CCR...

I have a customer with 4 sites currently connected with IP trunks. Main site leading digit is 1 2nd site leading digits are 41 3rd site leading digits are 52 4th site leading digits are 81 There are more sites to come. The main site is a 400 4.0 the rest are 50's at 2.0. Each remote site has...

I have a 400 on 3.5 that there must be a corrupt file somewhere on the hard drive because services don't all start. it never fully comes up, i.e. no voice mail or unified manager, you cant even get into the serial port. When you hook up a monitor it looks normal, no indication that it is a bad...