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hi i want to set quad bri trunk on avaya 406 i have 2 isdn output with RJ45 with 2 wire cables i put one 2 wire cable in nt1 unit, and i connect the nt1's isdn output(4 wire) to the avaya's quad bri port, but when i dial outside it says disconnect, and incoming calls always busy, is there a...

Hi i have a ipo 412, version 3.2.55 and 5410 handsets, and our customer wants to know, if 5410's can make decision about the station busy or no answer without using voicemail pro, if users have appearence keys like a and b, they can see second call on b appearence key, in this case is it...

Hi, i have a problem about dialing international calls from ip lines avaya 406 connected to the cisco 1841 router, and this router connect to the g.shdsl line to the service provider. H323 forwarding this router to the ipo The specifications are ip office 406 , vcm 4 , version 3.2.55 locale...

Hi, i have a problem about transfering calls to the another extensions by pressing flash button, avaya 412 ver 3.2.55, locale US(Kingdom) for example user 1 calls user 2 , and user 2 wants to transfer user 1 to user 3 , when user 2 push the flash button on her analog handset , user 1...

Hi, I dial a number in our regional offices over scn, if the dialed number is busy or unavailable, i wait for 24-25 seconds to leave a message to the voicemail box. the system default no answer time is 15 seconds, and user settings time is nothing and induvidial coverage time is 10 seconds...

Hi, Our customer can not login the ip office sometimes, they try again and again and they can login to ip office after tries 3-5 times, what is this problem, is there any solution about this problem. thanks.

Hi, we want to upgrade the ipo 403 3.1.48 to 3.2.55, but i can not see any .bin files in the 403 directory in upgrade manager like 3.1.999, how can i upgrade the 403 unit. thanks.

Hi, when configuring avaya ip dect 3701 , it asks me PABX-PIN code , what is this code, how can i configure this phone, please tell me, thanks.

Hi , i installed the 6+ dect licence on avaya using ADMM configurator tool, all 3 base stations active and syncronous, i make a trunk named trunk 1 in region 1 , i can subscribe dects to the ADMM , but i can not create a dect line on avaya412 , it is grayed out, i cannot select to create ip dect...

Hi is there any patch or fix about the 3.2.55 versions *36 extn logout and again *36 relogin problem, in 4.0.0(5) version this problem fixed. when an extension login dial *36 extn logout in no user situation if you re dial *36 the user login again , doesn't need to know the password, this...

Hi, i have ip phones 5601s , i want to know exactly how can i configure these things, for example a flashing means downloading dhcp server , what about a and b flashing together, what about messages and top not flashing only red ligth, what about flashing fastly, downloading tftp? but i...

Hi i have a scn connection, 1 headquarter and 6 regional offices, all of the regional offices can dial the headquarter over the ip lines, both internal and external calls are successful. and headquarter can not dial any regional offices over the ip lines, internal calls are correct but...

Hi i have a problem about forwarding external calls, 5420 can not forward external calls to internal receipents, i set the forwarding number *07*1038# set forward number *01 forwarding unconditionally on or i set follow me to number to 1038 but when and external call come to 1000 , i can not...

Hi i have 2 avaya 406 systems with version 3.2(53), one of them has 8vcm and other one has 4vcm, when i activate the scn with ticking the voice networking button in the line voip tab, System A users replace with system B users and system B users replace with System A users, for example users...