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Hi I have programmed up a disa which is in the ddi range and set up a Independant account code of 5136 with a COS and COR for external calls What is the correct way to use the account code when i dial in i get dial tone then dial 5136 then when i dial 9 for an outside line i get NU not sure if...

Hi I need to change some of the values in the DIM Select form as the system is full and says there is no more room for any more entries this is in sys speedcalls as an example or any form that you try and enter a new entry. Can someone tell me the DIM SELECT password and the correct way to...

Anyone know how to reset the user/pass on 40.1.1.10 release 8 as the normal ResetAllLoginPasswords says undefined symbol, many thanks

I Have a number which is a multicall key on 9 phones trying to add the number to another extension number but get unable to add as exists as a local only dir number. When you go to local directory numbers it exists but it cannot be deleted in this form. any ideas please.

Hi Guys Not done much on YSE , we are getting the attached error when trying to change a name on YSE, any ideas.... Many Thanks http://files.engineering.com/getfile.aspx?folder=3f1cfffd-a710-47fc-a3da-fbcec308f861&file=YSE_error.docx

Hi, I need to setup a hunt group with two rads to play two comfort messages if i have a delay before the second rad kicks in will it play the embedded music on hold before the second rad plays.cheers

Hi I have a customer that are getting no ringing tone when making outgoing calls from there mivoice bus console they are dialling out via isdn30 the call connects but no ringing tone also they get ringing tone on internal calls ok.Console has been rebooted and they say they have tried a...

when connecting to a network element keep getting the maximum number of connections exceeded, the switch is an sx2000 i can login to the switch via the tracker and also to the inactive plane from opsman. any ideas thanks

Hi Guys I have an redundant sx2000 with a faulty hard drive only problem is we do not have any software on RSD but we do have a copy of the sysuser on RSD I have installed the new hard drive and it has LW34 on it the software of the switch is LW33 Do i just mount the RSD with the sysuser on...

Hi Guys, We have a customer that have dass2 and are changing to isdn30 they are using a cept formatter2 card part number mc269ca does this card support isdn30. regards

Hi Guys, We have a NUpoint server which is saying Nupoint services are not up yet we have tried a reboot but still the same. When i try and sync the server it fails with the sync failed because the sync was broken before the operation completed. I have tested internet access via Putty and this...

I am trying to configure a TW user and keep getting the message ; TW License required contact Tw admin I have 500 licenses on the tw server and only 10 connected sets any ideas many thanks.

Hi can someone please confirm if a straight cat 5 patch lead will work when connecting between a mitel 3300 using Qsig via E1 to a cisco router with an E1 then to a cisco call manager using Qsig. Many thanks

Hi Guys I need to upgrade a mxe controller to mcd 6.0 and i keep getting an error after setting the normal settings for a manual install as below auto-booting... boot device : motfcc unit number : 0 processor number : 0 file name : Boot_Install inet on...

Hi Is it allowed to have a Nupoint mailbox that starts with a Zero say 0082 as when you create it, it puts it in as 82 and misses off the 00.

Could someone help i need to import over a 1000 users with email addresses from active directory to nupoint version 16.1.0.13.1 msl 10.0.43.0 can this be done, many thanks

Hi Guys I have a site that has nupoint they are having an issue where the users can dial 0 to be tranfered to the operator, whats happening is they dial 0 ang just get the on hold music it will not transfer to the external number, the ext number it dials is a sysstem speedcall to a an 0800...

Hi I need to change an openphone26 i have been given the IPEI number and the extn number of the existing openphone how do i logon to the OMM as i dont know the ip address of the omm also the Mitel 3300 is a virtual 3300.many Thanks

Hi I have a clustered group of 3300s two of the 3300 are vertual we are having issues with the time on the vitual 3300s it is out by approx 2 mins the other controllers which are not vitual are syncing off the same NTP server but have the correct time.any ideas many thanks.

Hi, I ahve a site that use embeeded Bri (S bus) i have made up the correct bri crossover cables but the ports stay red when using an isdn2 test butt connected to the end of the x over cable, i have changed the Bri module tried loading the card and intermittently they work once then stop working...