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  • Users: carldest
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  1. carldest

    Certificate alarm

    I have a CM 6.3 that has generated this alarm - Major: certificate expires in 30 days - certificate file=etcoptecscertsmessagingIDserver.crt,Unknown,5,MAJ. I have search Avaya documentation and KB with no results. All trusted and server certs are not expiring for over a year. Anyone have insight?
  2. carldest

    CallPilot Caller ID

    I have a problem that I haven't seen before. Site is CS1000M/MG Rls 5.5. CallPilot is version 5. Multiple PRI from LEC. A Verizon Wireless cell phone forwards to a DID that ends up in CallPilot Mailbox. Apparently Verizon Wireless is sending the cell phones ANI as the Calling Party Number. We...
  3. carldest

    Callpilot Desktop Client

    I have a customer that uses desktop client. Until recently multiple users on one PC shared a common profile. Policy change has dictated that each user must signon with their own user ID. Now when a new user signs on and opens their Outlook I don't get the Callpilot login unless I run repair or...
  4. carldest

    Loop start disconnect supervision

    I have a Option 51 running Rls 21. Customer changed LEC and they are supplying loop start off of an AudioCodes gateway. I know that ground start trunks are the supported type and I found two knowledge base articles that show loop start are not suppported for disconnect supervision. The trunks...
  5. carldest

    CDR Output

    I have an Option 11 that I have "front ended" with another switch. I have a trunk route that is two T1's connecting the two switches. The option 11 has analog trunks in another route that all outbound traffic is routed on. When a station on the 11 dials an extension in the other switch it is...

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