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  1. Snoop168

    Tapping T1 (PRI) for call recorder

    We have a T1 (PRI) tap card installed in a server and are attempting to troubleshoot audio quality issues. First want to make sure we are using the optimal tap point. What is the best or preferred location to tap the T1?? Out of the smart jack, CSU or PBX? If you change the tap point does that...
  2. Snoop168

    Share RS232 DB9

    Trying to send one physical DB9 port off of phone system to 2 devices. One is a buffer box for SMDR, the other is an audio recorder which also needs the smdr... Can this just be done by grabbing the RX and GND pins and sending them to the second device that needs to receive the data?? Neither...
  3. Snoop168

    Partner Messaging r1 IP or Hostname

    I am trying to connect to partner messaging via LAN, but don't have a way to get in VIA rs-232 to setup the IP settings. Does anyone know if this system comes default with IP address settings, and if so what the IP and subnet are?? or hostname? Thanks.
  4. Snoop168

    Avaya ACS Auto Attendant Setup

    I am trying to set up our 2 incoming lines to go directly to AA and then routed from there. This is probably a very simple answer, but I could not find any posts that explain start to finish and also looked at Avayas docs all day/nite. Running Avaya ACS r4 with Partner Messaging R1 4port vm...

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