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Hello All ~ Apparently the visio was updated and the version is standard 2003. After this upgrade, the user now gets a message everytime a visio doc is open, "The organization chart shapes in this drawing must be converted to work properly in the current version of Microsoft Visio. Click Yes to...

Hello All, Sounds like something I should know but...if deleting an email in the Outlook, should it also delete in the Blackberry? I think so. Email reconciliation is delete on both Mailbox & handheld and on conflicts, Mailbox wins. TIA+

Hello All - In order meaning by the time as typed in the Subject field, say Jogging between 6-7AM, Breakfast 7:30-8AM and Dinner 6-7PM; order as in earlier time showing at the top, etc. Breakfast shows at the top followed by Dinner and then Jogging. The time is set to show as free. The...

Does blocking email addresses and/or creating a filter for one user equates to creating an IT policy on the BES? I have no access to the managing tool of BES 4

Dear All - Hello Again BES4 online and one 8800 handheld does not synchronize the read effect when viewing emails on the blackberry or Outlook...What gives? The settings seem correct, Option>Reconciliation, Delete On is configure for Mailbox & Handheld and on Conflicts settings, Mailbox wins...

Dear All, Hope all is well A blackberry is not handy at the moment to test with but is it possible to disable incoming/outgoing PIN messages from the handheld itself? I believe it can be disable at the server and if so, can it be disable for a single user? Handhelds can be 8700 - 8800 as well...

~Hello All Hope all is well As soon as drive is connected to a serial or USB(external drive set up), it starts to hum & clocking noise are heard however Windows XP does not show it in My Computer & the USB symbol(looks like a small video tape symbol) doesn't show in the task bar...Wassup? How...

Hello All I have a Blackberry Pearl and a mobile device. Is it possible to sync contacts from the mobile to the pearl via Bluetooth? is there anyway of moving those contacts to the Pearl? Thanks in advance

when moved in Outlook from Inbox to a subfolder of the latter. After reconcile in handheld, going into folder and as soon as opening the subfolder, message appear for like half a scond and then disappear. Any ideas? Thanks

...so it feels like. Situation. Print server hosting all print queues for all printers in different subnets. Say a printer is moved from one subnet to another an therefore obtains a different IP address, can the previous clients in a different subnet continue printing to it assuming the print...

Hello All Hope you're looking forward for the weekend A user moves a meeting on his computer, it either does not move on the blackberry or it shows the meeting in both time slots. I think she/he means both the old and new time slots. Everyday, She/he has to visually compare blackberry calendar...

Hello HP color laserjet 3600n Documents are like 7 to 15 pages Prints up to 4 pages and then LCD menu on printer says: Waiting for the last command to print, press... After pressing the question and check mark buttons, it prints two to three PCL Xl errors, 639, 404 and 309. Pinter locally...

Hello Everyone I have gone through the steps listed in kb 257464, "Hyperlinks in an email message do not work in office 2000 or in Office 2002 programs." Both methods were tried and nada. Any ideas? Thanks in advance, may you have a great week at work. Regards Angelo

Hello All The user has a word doc with some titles underlined. Some of these titles are on the side and not in the middle of the page. Say he wants to make one of the titles bold, highlights title and hit the bold option, the entire document changes the format and become bod and on top pf that...

Hello All This is a fresh install of Citrix. We cleared temp files and removed Active X controls associated with citrix, but it still did not work, even after a browser relaunch. Thanks

Hello All Do not have much information but, it seems the client has Cisco router based VOIP telephone system Version 3.x. They'd like to be upgraded to version 4. I am not sure what device this is exactly I have not been onsite yet. is this a router set up as a VOIP system? Or perhaps an...

Hello All It's a multifunction device. Looks like they're not getting some of the faxes. The sending side reported that "the code "0082" indicates there is a disconnect from the receiving machine. They said that our machine sends out a signal to your machine, somewhere along the way the signal...

Hello All, A HP 2840 is delivering copies of faxes to a user's Outlook. All is good there however, it happens lots of times -whether one or two or pages faxes- get cut off. Sometimes, it will show the top or bottom or the middle section. Say, a seven page fax and one page shows the above...