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- Users: jmartinez1969
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Transfer Call in Application Builder
I am trying to transfer a call to a cell phone in application builder using a transfer block. It will transfer the call to the cell, I can see it ringing, however when the voicemail of the cell phone gets ready to pickup I get an error message. Is there a cls of service that I need to change...- jmartinez1969
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- Replies: 2
- Forum: Nortel: CS1000 (Meridian) systems
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Symposium - Playing music while in the queue
I have Symposium Express and I am trying to get my callers to hear music while they are hold before the call is answered by an person. I have selected in the Symposium "what callers will hear between announcments to be music using route 10". When I call in and the system tells me "all agents...- jmartinez1969
- Thread
- Replies: 3
- Forum: Nortel: CS1000 (Meridian) systems
