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Customer has a BCM 400 rel 4.0.2 with Call Pilot down. I am wondering if I use the same VM ports (extensions) from the BCM, would it work? This seems like a more definite solution than replacing HD and/or motherboard after watching booting on a monitor to se if it sees the HD. It seems to me it...

I am fairly familiar w Octel, but am working with Single Digit Menus for the first time. The SD exists, but the problem is it works during the day but not at night. I think this might be a simple as changing the shedule for COS 6 but am not sure. This Octel differes somewhat from the Single...

I have a MICS 7.0 with PRI, using an ATA for the fax. The fax is dialing out ok and connects, but it will not communicate with the fax on the other end. The error message on the fax machine says "Remote Fax error". I tried calling using the handset and I get fax tone and handshake, so I know...

Does anyone know what the size limit is for a .wav file being uploaded on a BCM with Voice Link?

I need to set up a route for all calls to be forwarded to a long distance number from an extension by Feature 4. I'm not too familiar with T1s, but have the basic procedure. But I am unsure about which destination code to use. Here's the procedure, please tell me if this should work- Routing...

I'm looking for a good solution for wireless service for a boat harbor. It is a T-shaped harbor consisting of two areas of water, approximately 350'x 1000' and 50'x 350' with docks built with metal walls and roofs. Although there are about 500 boats docked, there are very few people sitting in...

I'm working with an Octel Serenade (200- I think). I have 2 issues- wrong greeting plays at night at wrong time on weekends, and how to record holiday greeting. The wrong greeting is playing on holidays. Customer wants night greeting to play on holidays, since we don't know how to record...

I'm having trouble understanding the definitions in the manual for creating a submenu for Partner Mail R3 standalone. Can someone walk me through it? Here's example of what I need 3. press 3 for sales 1. sales manager 2. purchases Please complete the example below to Create submenu enter 4...

I have a Dell Latitude C600 with Win 98. The display screen is 14 inches, but I can only get a 5or 6 inch screen. The color is only 16 with extra low resolution. I can't change this to a higher setting like 32 bit color or true color. I thought this was the operating system, as it is missing...

I am having a problem formatting the C: on Win Pro 2000 on a Dell Latitude C600 laptop. Error message says the drive is in use and do I want to unmount the drive. I select Y and nothing happens. My goal is to create a multiboot laptop with Win Pro 2000 and Win98 operating systems. Can anyone...

I was having problems with a Mod 824 DR5 working with a new Call Pilot 100.Upon reading previous posts I see that there are problems and workarounds by using DR5 with a Call Pilot, and that upgrading the software is recommended. It's been stated more than once that the CP will eventually fail if...

I want to connect a BCM here at the main site through the internet to a remote location in another state which has a non-Nortel key system. Would a Norstar (or Cisco, whatever) gateway do this for four lines? Anything for 16 lines besides four of these?

Does anyone know how to wire the Busy Buster on a Merlin Plus?