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  • Users: andreaspergantis
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  1. andreaspergantis

    Problem between 2 406 V2s and a Definity system

    Hi, I have a client with 2 different IPOs 406 V2 and a Definity system. All systems are in different cities and for 3 years now, they have been communicating with each other via IP trunks with no problems whatsoever. 3 weeks ago we decided to upgrade the 2 IPOs to version 3.2(54), (they were...
  2. andreaspergantis

    Problem with hold and transfer

    Hi, In a client's IPO 406 V2 firmware 4.0.5 I have the following problem. If you make an outside call, before the call is answered, you cannot put that call on hold. If you try to answer another call or try to transfer the call before it is answered the call is dropped. My company is using a...
  3. andreaspergantis

    [b]PROBLEM WITH 2 IPOs & SHARED VM PRO INSTALLATION /b

    Hi, I have a problem with 2 IPOs 406V2 and a shared installation of VMPro. The IPOs are in different cities, both upgraded to v4.0.5 firmware and both communicating with each other via IP trunk with no problem. Now the client wants to share a VMPro installation (also v4.0) between the IPOs. So...
  4. andreaspergantis

    Problem with Delta Server

    Hi, I have a problem with Delta Server 5.0.23. We have installed it to a client, and we use a software for reading the SMDR file of Delta Server and charging calls accordingly. The problem is that while Delta Server service is running, the *.csv file used for call logging is inaccessible...
  5. andreaspergantis

    Proble with Phone Manager

    Hi, I have a problem in a customer with phone manager. In the beginning the customer was using phone manager version 3.0 and they were having strange problems. In the morning when they were turning on their PCs their phone managers were logging in each time as a different user and they had to...
  6. andreaspergantis

    Problem with Small Office & analogue trunks

    Hi everyone, I have a peculiar problem with a Small Office IPO v3.2(54). This system has two analogue trunks and 4 digital extensions. The trunks both ring to ext201 and all the extensions share them for outgoing calls. The problem I have is the following: If I try to forward the 201 extension...
  7. andreaspergantis

    Problem with 406 IPO & 4602SW IP telephones.

    Hi everyone, I have the following strange problem with an installation. The client is running a 406 IPO firmware 2.0(16) and they have several 4602IP telephones working perfectly. For some time now we have been trying to install two additional 4602SW IP telephones. Although the IP addresses are...
  8. andreaspergantis

    Strange problem with pilot number of ISDN lines

    Hi, I have been experiencing a strange problem with a new installation. The client has 3 ISDN BRI lines connected to PBX configuration. The system is an IP Office 406 v2 version 3.2.17 with a 16 port analogue expansion cabin. There is a 2420 telephone and 5* 2410. Also there are 4 FAX machines...

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