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I spent 2003 to 2018 playing with AVAYA CM and IP Office. I say playing because it was that much fun to work with. However, various turns of events have me working as a Network Engineer today, and I seldom see phones, much less AVAYA phones. So is anyone still installing AVAYA CM type phone...

Since the ShoreTel forum looks a bit dead, I am hopeful the Mitel forum is now the place. I have IP480g and IP485g phones. Mitel documentation claims NTP can be set via DHCP and/or by using custom.txt files from the NTP server. We have exhausted reasonable efforts to make either the DHCP or...

I am in the middle of the United States. IS it just me or is it hard to find a Job working with AVAYA telephones these days?

This post is just to gauge interest. I use a freeware tool to keep track of about 900 phones at 35 locations across the country. If having the details about how to do this is of interest to you let me know and I'll post it here if there is enough interest.

thread690-1710251 If you are trying to see the temperature of an AVAYA gateway using SNMP The OID is 1.3.6.1.2.1.99.1.1.1.4.47

Just and FYI, it is possible to setup SIP trunks to an AVAYA PBX without the huge expense associated with System/Session Manager. I am not saying we won't go that direction in the future. For now at least we are able to try out our carrier's SIP product without committing huge sums of cash to...

Is anyone here familiar with delivery of SIP trunking over their MPLS network instead of the public internet? CenturyLink has a new platform called 'Hosted VoIP' It acts like a hosted PBX in one sense, however, it allows for the configuration of SIP trunking sessions between the CPE and the...

Anyone else seeing these errors? The AVAYA documentation refers to commands that either do not exist in 6.3 of CM, or they do not appear to work. I have yet to hear a complaint that I can tie to this. My suspicion is it is related to devices that are on our meshed VPN network region, but...

Does any have two (or more) AVAYA CM 6.3 PBX systems connected by a SIP trunk? I have an H323 trunk between my two AVAYA PBX systems currently and for fun I decided to try setting up a SIP trunk between them. And, it doesn't want to work. Perhaps I have to purchase the $100,000 dollar adapter...

Has anyone here done any work with developing DMCC / TSAPI software for call recording? We are looking at developing our own call recording / CRM / dialer solution. I am looking for recommendations, gotchas, insights, opinions. I am working to get additional AES licenses. I have a...

In early 2014 I investigated using an AVAYA provided SIP Trunking Solution. The SIP provider was to deliver SIP to two of our data center locations over their MPLS infrastructure. Good news is that this helps protect SIP from Internet threats. More good news is that AVAYA 6.0 and higher does...

The OVA installation for AVAYA AES goes smoothly and quickly. However, the access to su - root and su - sroot is problematic since I don't know the password for either. sroot requires the ASG key which I don't have. root traditionally had a password that I knew and used on my physical AES...

I confirmed the CM Login is actually logging in to the PBX. I tried the login to verify access to 'go shell' and other commands. This is also on a recent upgrade to 6.3 sp8 of AVAYA CM. When I try to display stations within Utility Services it doesn't appear to be downloading anything from the...

I have been working with SNMP in my AVAYA environment to do things like collect the inventory of my 9608 fleet of phone automatically. I can collect IP address, current Extension, Serial Number, Part Number, Model, etc, and feed it to a database. I can also collect information on gateways and...

Anyone using SNMP to collect information from their fleet of 16xx (1608, 1603, and 1616) model AVAYA phones? I know about the SNMPADD and SNMPSTRING in the 46xxsettings file. I have collected what I need from the 96x1 series phones in my fleet. (9608 in particular) Mainly I want to know if...

I have two users on the same IP-Network-Region (Boss/Secretary) Until moving to 6.0.1 of CM life was good for them. But now calls from the ISDN T1 can only be picked up on the Bridged appearance if I set the following flag to'N'. US NI Delayed Calling Name Update? n (Works, but no name with...

When my G430 Gateway goes into SLS the analog devices can call the 9608 IP phones. However, the 9608 IP Phone will get dial tone, but they cannot break dial tone. No matter how many digits you dial you just get more dial tone. Thanks in advance for any ideas any might have on this. G430 is...

I have a call accounting system and we can write account code to the CDR records on outbound calls with no problem. I haven't been able to find a way to tag an account code on to a call that is inbound to the system. All of my inbound calls show 8888 for the inbound account code when I run a...

I have two attendants in an attendant group on a system that is not tenant paritioned. They both answer incoming calls for the whole organization. I have not been able to find a way to make ATT 1 the first choice to get incoming calls if the position is available. The system tends to load...

Anyone have the latest firmware release for 1600 Series phones installed? Version is 1.0.2, release date April 2008. If so have you noted any problems with headset users having their phones reboot shortly after answering calls or the phone simply locking up and needing a reboot. Or, do you...