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Hi guys, Can anyone tell me how to restrict 2 handsets out of about 60 from dialling out to international, 090 and 08 numbers? I only know how to restrict all lines and not handsets. Thank you

Hi, I have a BCM450 which keeps failing to startup. The lights turn on and cycle through the relevant lights but then it goes Orange/orange and restarts the sequence. Is this a HDD issue or something else? Help Thanks

Can someone please explain in simple terms how i turn the SMDR funtion on a BCM50 v.3 system. I need to output the data to a call management package and just need to know where to go to do this. thanks for you help in advance.

I have setup an AA that should return to the AA after 6 rings if not answered to repeat itself. it does not do this though....PAIN. Any ideas would be welcome. thanks

Can anyone tell me how to activate smdr and point it to a PC?

Hi, Can anyone tell me how to increase the amount of IP handsets in inactive dns? I have loaded a licence and it has given me 5 more ip handsets, but the system only sees 2 of them in inactive dns. all the other inactives are application dns? Do i need to change a setting to increase this...

Hi, Does anyone know the steps to setting up call barring on a BCM400. I need to call bar 090 numbers from the system and do not know. Thanks

Hi, Has anyone had the problem where they set up a secure VPN (not using IPSEC on the system) with draytek routers and can ping other devices apart from the BCM system? HELP!!

Hi, Can anyone tell me how to setup a second level AA. I have set up an AA with 'press 1 for sales, 2 for service etc.' i then would like it to go to a new level of AA which says thanks for calling sales etc for new sales press 1 for existing customers press 2 or for internet sales press 3. I...

Hi, I am trying to setup a night ringing service on a BCM400 v3.6. I have set up the key F871 and have set up the ring groups as the document shows but the phone when put into night service does not forward to mailbox 1000. Can anyone tell me how to do this without frwd call into 1000. Does...

Can anyone tell me why a Avaya Phone 30 would keep dropping out on a IP Office 403. The software levels are all the same but the unit stops working intermitantly. It then requires a reboot every couple of days. This is the second unit to do this as we replaced it before!! Thanks

Hi, i have loaded the rcc software on a new PC with XP pro SP3 and loaded iis6 with Java 1.6. I can log onto the rcc software and have java running but the rcc software does not want to collect any data from the BCM. It will also not complete the CCRStest page. Any ideas would be very...

Has anyone come across a problem with a BCM50 Rls3 that will not work with the latest PDQ machines from barclaycard? I have tried to get this to work on a system analogue extension and on a seperate ATA but it does not want to work. Help!!

Can anyone tell me why i only get 1-way conversations when i load the analogue station licence on the BCM50? i am wiring up the slate/white and blue/red as extensions and am getting conversation into the phone but no one can hear me at all!! any thoughts? Thanks

Hi, Does anyone know how to take the first ring off the AA in callpilot when you set the AA to '0' rings before answering. My AA rings the phones once before it actually goes to the AA msg. Thanks

Can anyone tell me how to remotely access the callpilot to retrieve messages when you are out of the office? The client has a bcm400 with PRI and ddi. Thanks

Does anyone have any idea how to redirect a BCM50 on pstn lines to an external number. I have tried F84 and this does not seem to send the calls back out. The call still rings in the office. Thanks

Can anyone tell me how to set up a basic night service on a BCM50. It is a standard bundle BCM50 with PRI. I just need to press a button at 5 - 6 oclock and send the calls to a mailbox. Please help!!!