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Station has enhanced call forwarding active forwarding to a cell phone. When called from an internal number it will forward the call, when someone calls from a cell phone to the station it does not forward the call. The call trace on the station shows it is forwarding the call but says term...

Callpilot 4.0 1002rp is not answering when dialing the main number. Checked the MGATE cards and channels on the server and everything looks fine. Restarted Blue Call Router and Call Channel Router services, which didn't help either. Flashed the DSP's as well which didn't work. I'm out of ideas...

A few weeks ago my CS1000M lost power. When came back up everything appeared to be working fine until I started getting complaints that caller id was not working on CLASS phones. Some searching I discovered that both XCMC's were disabled; I went to enable them but would get NPR326. I disabled...

I have a CS1000 Release 5. When the FFC to activate call forwarding is dialed, I get an imediate fast busy after the last digit of the code is dialed. Example: dial *72 get a fast busy after the 2. Tried using alternate code, but did not work. Other FFC's work just fine, so not sure where to...

We have CS1000 release 5; wanted to know what IP Phones we can use?

Call Pilot 1002rp Server running release 4.0. Multiple mailboxes are being disabled, and when it is checked to see if there were invalid login attempts there are none. Anyone know why or have the same problem?

I was just wondering if there is a number assigned to a T1 for billing purposes, if not how is the billing done for T1's? I have a meridian 1 opt 81c.

I was just wondering if there is a number assigned to a T1 for billing purposes, if not how is the billing done for T1's? I have a meridian 1 opt 81c.

I know this sounds absolutely ridiculous, and I have already told the people asking that its not possible (to my knowledge) on a meridian 1. There is a request to have 11 digit dialing even for internal dialing that never touches NARS/BARS. I know it can be done from switch to switch, but not...

I have been trying to delete the CDN. I keep getting error code SCH5351 "cannot remove a CDN when it has default calls in its default ACD-DN." I checked the queue and there are no calls. I deleted all agents. I will INI if I have to as a last resort. So I'm stuck, any help is much appreciated.

I have been trying to delete the CDN. I keep getting error code SCH5351 "cannot remove a CDN when it has default calls in its default ACD-DN." I checked the queue and there are no calls. I deleted all agents. I will INI if I have to as a last resort. So I'm stuck, any help is much appreciated.