I have setup a tie trunk from a cisco voice gateway to a nortel option81. I can do 4 digit dial between the 2 systems, however when trying to dial out from a cisco phone through the nortel pbx it get a "swed quip congestion" d-channel error. It appears that the outbound calls will not transfer...
how do you login an i2050 softphone built as an acd set. when I select key 0 I cannot go off hook to enter an agent id and login. Also when I put a check in the symposium box under server settings on the i2050 configuration, it disappears. is there a license required to run a i2050 as an acd...
We have a Succession Branch Office 3.0 loacated in London and our main office opt81c running Succession 3.0 software is in Chicago. We have an MPLS connection between the 2 sites. We also are using SCCS 4.2 When an acd call comes in to the branch office, it is routed back to the main office...
I have been trying unsucessfully to get the MY CallPilot application running on an External IIS server or on the Call pilot server itself. I get the same error on both installations "Invalid Credential" whenever I try to go toe the Mycallpilot site. I have absolutely no problem logging into my...
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