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Can you still purchase vm channel keycode upgrade for NAM 4.0?

How do I know whether I have ACD agent ID or Position ID login? This question came up and I don't know the answer. I know when the agents login they have to enter their login ID. Does this mean we have ACD agent ID login? Sorry Im confuse.

Is there a way to turn off the ringer on the digital sets? Forwarding to voicemail is not an option. I know on the Norstar phones you can assign a DND key to disable the ringing. I saw a feature on the M1 but I believe this is for the console.

What now?

I keep on getting this message on 1 of our remote carriers. It doesn't affect the service. How can I fix this? CRI3302 SUPC 72 EXTERNAL ALARM 2 CLEARED CRI3312 " " SET

Can you schedule the firmware download to run every weekend?

Can you list unused Univ Trunk Card port like digital and analog ports?

When I highlight and print info from Procomm Plus. It prints the text and the color of the highlight. Instead of printing just the text. I hope I'm explaining this well. Not sure if there is a setting I can change.

I got a copy of WINXP in a thumb drive. Copied all the files to a CD. But my system will not see the CD if I boot with the CD in. My old xp cd will work but not the new one. Not sure if it loses some files when you transfer the files from the cd to thumb drive then to cd again.

I need help programming a new IPE. We have all the hardware installed already. This is going to be supl 24 shelf 1 and controller 14. Thanks.

Do I need to reboot the PBX after changing the IP address?

I have a compaq V5210US. I getting this error everytime I boot my computer. I tried Last Good Know Conf, Safe mode and same error. I would like restore it, but this laptop didn't come with any CDs. It's saids press F11 but I got an error doing that also.

I need a suggestion of what type of bell is good in the kitchen. I need something that I can change the tone because I need to install it on 2 phones. They would like to distinguish which extension is ringing.

I got this error this morning. What does it mean?

How do I connect interalia to Univ Trunk on an Opt61c? Is this 2 pairs or 1?

I got this error message then I can't IDU the set. I know the was up. Anyone know what causes this. I check the error the message its saids something about add on module. This is a M3902.

I know you can have 8 paths. Can anyone please tell me how many sub menus I can have? Can I have path 1 as menu again?

I just upgraded an Opt61c from 25.40 to 4.5 with CP4 CPU. I forgot what needs to be change in the Parameter after the upgrade. I believe it is for the buffer but not sure with ones. Can anyone please let me know? TIA

I have an extension that keeps getting a call from a fax line. Is there a way to block fax calls to a line without changing the extension number?

I have the deplists in a floppy. Can anyone please tell me the command to load it. TIA