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hello, what is the latest version of the TAPI2/TAPI3 driver? I have an old user CD (4.2.64), but it is quite old. Where can i download the latest version, if available? thank you

Hi, The older AACC versions supported the bayeux protocol for rest API integration on the 9091 port. But in ACCS, that port is closed. Do you have any idea, how can we use the bayeux protocol for the rest api? Do i need anything to configure on the ACCS server, etc? I did not find anything...

Hi Guys, the customer has two IPO servers (primary and secondary), when the primery goes down, all of the h.323 extensions are register to the secondary (that's normal). But when an extension tries to call an other one , the call is ringing, but when the called picks up the call, the phone shows...

Hi, is that possible to upload customer contacts (eg name, phone number, email etc) to the CCMM customer database from external source? --> the customer details fields on the AAD: I can read the caché Multimedia name space, but i have no rights for sql inserts (i tested with the sysadmin, and...

Hu guys, could somebody share with me a SES image for download? 5.2.1 or 4.05 Thank you

Hi Guys, we have a customer who wants to use more than 750 dect extension. Now they have an R11.1 IPO SE with about 80 IP base stations and a digital gateway as the master B/S. from the documentation: DECT R4 The IP Office system can support DECT handsets through the attachment of a DECT R4...

Hi Guys, I want to set up VDN recording in the ACRA 15.2. Does anybobdy have a step by step guide/documentation/screenshots about the same? station recording is working. Thank you

Hi guys, i have exactly the same issue like this: thread690-1806603 is anybody here who has experinece with the instalaltion of the ACRA? i followed the step by step documentation about the SQL server installation, but no luck. The biometrics database installation fails, with error code 1603...

Hi Experts, How can i add an AES server for the SMGR's inventory manualy (i can add, but no connection....)? i tried with SSH and SNMP (V1), SNMP and SSH enabled on the AES server, community string is ok, but no luck... when i try to refresh the affected AES element in the SDM's upgrade...

We have two Xt5000 Scopia room systems, with SMB 9 licenses, installed in the same network (in two meeting rooms) both are registered with the IP Office everything is working fine (IX clients, outside from browser, etc), except the point to point video between the MCU's. When we dial the XT5000...

How is is possible to push script variable values on the AD under intrinsics? I tried to configure under CCMM/agent desktop configuration/general intrinsics, but on AAAD, the configured variable not visible during a call. It shows only the pre-configured intrinsics always (skillset, etc) Is...

How is is possible to push script variable values on the AD under intrinsics? I tried to configure under CCMM/agent desktop configuration/general intrinsics, but on AAAD, the configured variable not visible during a call. It shows only the pre-configured intrinsics always (skillset, etc) Is...

Hello Experts, i can't able to share the mounted additional-hdd via the samba share. from cli: create share mm /dev/sdb/partition1 Path "/dev/sdb/partition1" contains system files and is not permitted to be shared. is there any way/solution to share this partition? i want to pick up some...

Hi All, is there any suggestion how can is solve the following issue: P7909z 08:07:03.870 UI_FWError The connection to the telephone system is interrupted. P7910z 08:07:03.870 BLC_CONNECTOR_INF blc::UserOutOfServiceNotification::updateBusinessLogic(class...

Is it possible? i tried to use the CCK_agent_Device_Id, but it's always empty.

Hi, is it possible to push data from IPOCC variables to the WFOS recordings? (eg an IPOCC variable with some session specific data, attach to the affected recorded call’s meta data)? i found something similar in the WFOS deployment guide (attached, page 21), business call variables: Thanks.

Dear all, how can i copy a patch file to the Audix LX 2.0? I have craft, vm, sa logins, but i'cant access to the file system of the machine. when i log in via console, i get only the messaging adminsitration command promt. I want to migrate to CMM, and following the docs, L7043rf+f.rpm is...

From R11, the voicemail pro recordings output format has changed from wav to opus. In the earlier releases, every wav file has an xml file with the meta data of the affected recording. Is it available to access these data in R11? I can't find these xml files in the SE server. If the xml is not...

Is it possible to record the outgoing calls only with the ACR 15.1 (agent or VDN)? Inbound recording not required CM 6.3 AES 6.3 ACR 15.1 thank you in advance

SMGR 7.1 on AVP How can i modify the SMGR host file? i have only the admin password set during the deployment process, but is different from the root. the SMGR web password is not working with the CLI. i can log in with the admin user to the CLI, but root password required to modify the host...