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Hi, i have a BCM 50 rel 2.0 with ip trunks between site. all extension have voice mail . when i call an extension i end up on other extesion voice mail, in my case i call 7227 and end on 7228 mailbox even if 7227 is not in use. I can only reach 7227 when 7228 is not in use. I checked all my...

A customer wants to starts the extension at 101, what do i loose in the functionnality exept call park 101?????

I have 5 bcm' hooked together with voip trunks, is it possible to create a hunt group at my main site and at night poeple calling at this site could reach a few extension at ohter site using the hunt group? Thanks

Hi, my voice mail works fine except that when i stay on the line waiting (instead of pressing 0)in my alternate language(pressing 9) it says "exiting system" after a few seconds. But when i use primary language i get transfered to the attendant.i want my calls to be transfered to my reception in...

Hi, we have a CS1000e 5.0 ,when we dial out it increases by 1 each digit we dial(ex:dial 8, we see 9 dial on the test set). Is there somewhere (wich load)in the dtmf programming to change so it dial the good digits?Can't figure that one out! Thank you

Hi, i have a call pilot 150 with call center reporting activated. My problem is that when i try to print my reports i have this error : Microsoft VBScript error '800a401', Microsoft OLE DB Provider for ODBC Drivers error '80040e37' Can't open file:rptcalldataconnection.MYD(errno:145) Some tech...

Need some info ! I print my reports for my agents , i have french and english skillset ,on my agents reports i have the same number of receive call in french and english for each agent is there anotehr report that gives me the french and english seperate for each agents???? Thank you for your help

First time here ! I want to know if i can reset a callpilot password in a bcm 200 version 3.5 . My customer has lost is password.is there a way to do that ? Thank you for your help !!! I really apreciate the information i can find here !!!