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Hello All, I think it is a very good idea, to create a FAQ for IP Office applications on MS Vista. There are a lot of good hints, or loot of things which are nice to know. Please use this thread to publish all helpful tips and hints for IP office Applications and MS Vista. It is for our own...

Hello All, The IP Office uses the network time protocol RFC 868. Sometimes I have set Broadcast IP Address for Time Server. Do you know a freeware tool to check timeservers or to search for time server in a network (broadcast)? Regards

Is it possible to intall CCC and so on on Virtual Machines? Is this supported by Avaya?

Sometimes I have to help customers via phone. So I can not see their PC. I had some issues with firewalls, but my problem is that I can not see if a firewall is installed (because I am not in customer’s office). Is there any way to find out if a firewall is installed on a PC? Is there a way...

Hello All, I have a question about CCC. The CCC needs a MSDE Database. The ConferencingCenter needs a MSDE Database The ContactStore needs a MSDE Database. Is it possible to istall all these applications on the same machine? Do you know any restrictions? I think it will end in trouble to run...

Hello All, have a question about wifi. What licences do we need for wifi (36xx phones)? Regards

Does anyone have experience with the Avaya Gigabit Adapter for 46xx and 56xx IP Phones? I want to install a couple of these Adapters. What do I have to consider?

Hello All, Have someone of you a short list of possible error messages of the Phone Manager? Sometimes we have trouble with the Phone Manager Application. E.G.: You start the Phone Manager and an error message box is screened like “unknown class” and so on. Have someone a list with error...

Hello All, Which OLE DB Provider is correct for these MS Products? MS Access, MS Excel, MS Word, LDAP, Outlook

Hello All, Which OLE DB Provider is correct for these MS Products? MS Access MS Excel MS Word LDAP Outlook Which MDAC Version includes these Providers? Regards ALF13

Hello All, Is it correct, that I have to use SQL to import and use informations via VM PRO (open Database, start Database, and so on)? I saw VM PRO uses MDAC to get access to Microsoft products like MS Access, MS Excel, and so on. Is this correct? Which OLE DB Provider is correct for these MS...

A customer wants to differ between customer service levels. !!He wants to solve this with VM PRO!! One customer has three lists: Gold Callers (Name of the customer and the correct CLI of the customer) Silver Callers (Name of the customer and the correct CLI of the customer) Bronze Callers (all...

Does anyone have a description how I can setup an AVPP (Spectralink) on the IP Office? What kind of wifi phones can connect to the IP Office?

Hello All, We have a customer with echo problems. He uses an IP Office 3.2.55 with Avaya IP Terminals. He uses ISDN lines. He has echo in internal and external calls. We replaced the IP Office and the VCM Board (24 channels), but without success. The network is perfect! The phones have a...

Hello All, The IP Office is a VOIP System and has a lot of applications. So you need to be an expert of networking and operating system. I will use this thread to create a list of the best DOS commands or Freeware Applications. Everyone had once the feeling: “That is an ingenious...

Hello All, We use Avaya 56xx IP Terminals. They work probably fine. But we have one problem. Sometimes when we transfer a call then the call gets lost! Example: You have a call; you press Transfer; you call someone; you say it is ....; you hang up; the call is lost. May this a problem of...

Hello All, I have a question about the Avaya IP Terminals (56xx & 46xx). They have to load their software via TFTP. What error may occur if they not load their software? Maybe the load the software from 2.1 and the IPO uses 3.2 and so on. What are your experiences? THANKS

A customer doesn't want to use static ip adresses. He wants to use a DHCP server for every network endpoint. Also for the IP office and the ip phones. Does anyone have experience with this constellation? Which problems may occur? What has to be absolutely considered? Should we avoid such a...

I use a very small System: Small Office Edition (3.2.53): 1 analog Trunk connected; 1 POT Phone connected; 1 IP Terminal connected; I have Audio Problems (a little echo with the IP Phone and scratch with the POT) with the POT and the IP Phone when I make a call via the analog Trunk. From POT...

My IPRO works very fine with a plantronics headset (USB). But if I open a website with the Internet Explorer and a plugin with audio starts, then I can not understand my interlocutor. Is there a way to prior the IPRO? Do you know a tool to switch the Audio prior (e.g. a tool with a tab to switch...