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I installed a BCM50 which worked great for 2 weeks. The calls are supposed to ring in on a hunt grp key(2 sets Loc221 and Loc222),ring 4 times and if unaswered are then answered by the AA. After a few seconds the call then rings back at Loc221 on the intercom key(rings 5 x's)and if not answered...

I am trying to resolve a problem on a Call Pilot 100 SW 3.1 and a CICS with SW 7.1. The Receptionists set (221) does not indicate a 'Message for you' when there are messages. The message indicator box is enabled. The other users do not have this trouble. I restarted the Call Pilot and this did...

The CP is set to answr lines after 7 rings. What you are supposed to hear is the Company greeting and then the CCR menu. What you get though is 'The person that you are trying to call is unavailable' and the it goes to the CCR Menu 0. All set programming has been checked to see if any are call...

There was a bad CO Line position on this unit about 1 year ago so I moved the Line to CO position 3. This worked great....until now. The customer is experiencing problems with being heard on an outside call. The customer can hear fine.....just the outside caller has a volume problem. This is on...

I am working on a D816 and am having a problem with the CO lines as well as removing CO 1 from the dig set. For starters CO1 would ring once and then ring trip. Moved the circuit to CO 3 and the line now works fine. I was able to remove CO1 from the set(jacks 1 through 3 and 5 and 6) and can...

I am installing a Startalk Flash 2 on an 8X24 DR5. The problem is that when you F981 a VMB, you get a screeching in your ear. Press a key and it stops. I have performed a connection check,checked that the software is compatible, moved the Flash to another port, done a REINSTALL and started over...

Assigned ports 115/116 to A and B but get a 'busy' when trying to access A. Checked all connections, changed cord and have changed to port 114...still the same. So basically I have narrowed the problem down to the CP100. Xconnect and jack have also been changed. Tried a power down but still the...