Search results for query: *

Well the absolute worst nightmare in the IP Office world has become a reality. My 9.0.4 system has been bootlegged. I was looking over my SIP accounts and found that one of my customers had placed 335 outbound calls over a 12 hour period. The only red flag was that the time period that this...

Hello all; I have a 9.0.4 IP Office running 8 sip licences, I have 5 in one group; I don't know if this has any bearing on my issues, but I'm running in Basic Mode. All calls are sent to AA, AA answers and starts its speal, then stop watch 27 seconds later, disconnects call, everytime. Outbound...

I have installed a cisco spa8000 which is a 8 port SIP ATA device on a MICS 4.1 along with a call pilot 150 3.1. Every thing seems to work fine until you get a call transfered from call pilot to extension, the cust. leaves a message, and when done, hangs up. Employee retrieves message, and at...

WE INSTALLED A CALL PIOLT 150 3.1 SOFTWARE, AND NO MATTER WHAT DIDGIT WE ENTER, IT GOES STRAIGHT TO 333 THE ATTD. WE HAVE THE CCR TREE 1 ENABLED, AND PATH 0 = EXT. 333, SO AS YOU AS YOU ENTER THE FIRST DIDGIT, NO MATTER WHAT IT IS , IT HAS ALREADY IN PROGRESS TO EXT. 333. WHAT THE H AM I MISSING...

We have a 500v2 release 7, and when the phone system starts to become maxed out on the number of calls its handling, then it's seems as though all new calls that come in, have one path of communication. Ie: customer calls in, employee answers call, store can hear customer fine, customer CANNOT...

I can only get 30 seconds of hold time using the flash to hold timer on a analog cordless phone. Customer would like to see indeafinate time for this function. Even 300 seconds or what ever would be helpful. I have depleted my knowledge base trying to locate this timer. As incredible as this...

I have a IPO 500 and 3 IPO 500 EXTN PHONE CARDS(8 Ports). I will be using the network provided on site(just cable internet), there is no firewall, I'm using Broadvox for my SIP provider and also I have my SIP license. Do I need any additional hardware/software to make this work? With that being...

We currently have two IP Office 500's hooked up at two different locations (100 miles apart). We have two Cisco RVS4000's (gateway/VPN's) at each site. The VPN connection is up and linked. Can someone tell us how we can configure the IP Offices to communicate with each other via voIP through the...

We have 2 IP Office 500 systems with the network software (on each), were in the beginning process of establishing the WAN communications between the two. There are high speed internet connections at both locations. All CO's are copper, the only reason for the network software is to establish 3...

First time on Office IP 500 system with no doc's: what is default P.W. for ext. login ie: login ext.401 then P.W. ??? Thanks in advance for any replys.

how do you restrict calls during the hours of x thru x?? 7:00 A.M. - 3:00 P.M.

Working on a G3; several extensions need to be restricted from after 3:00 P.M. thru 7:00 A.M. no outbound privileges.

OLDER DEFINITY CAN NOT SEEM TO BLOCK 809 AREA CODES. I GO TO " CH ARS A 91809 " ; CH ARS A 1809 ; CH ARS A 809 AND HAVE PLACED DEN IN PROPER FEILD, THEN WHEN I DIAL 91809XXXXXXX THE PHONE DISPLAYS ARS ISDN BUT YET THE CALL GOES THRU??? WHY. JIM.

Hi all. I have a Legend R7 and all was fine for paging untill I added one more horn to the system. Customer used to hit I 50 then page, they had trunk 808 setup in Pool 50. We added 1 more horn then, for no apparent reason, when you went to page there was litteraly a FULL 5-6 second delay before...

Can anyone help w/ international calling problems on G1 Definity? When I dial 011 then country code and remaining digits the provisioner receives all digits except the 011. However; if I dial 011 011 then rest of ANI; the calls all go through? FRL is set to 7.

I have sold a 4.0 nam recently to a customer along with NRU v10. I have no experience w/ funtionality of product. Make changes to V.M. and save, is his most desired function. How do you communicate etc..... Any help would be greatly appreciated. Thanks Jim.

DOES ANYONE KNOW OF A WIRELESS HEADSET SOLUTION FOR THE ATTENDANT CONSOLE ON A DEFINITY SYSTEM? JIM.

I have installed a MICS 7.0 and customer says they can't place international calls. I have a PRI for outbound calling. What am I missing?

I have installed a CP 100; initialized it, and now need to expand mailboxes by twelve. I have key-codes ( 8 boxes & 4 boxes )already, but when I try to communicate to V.M. it will not give me ip address. I have tried both straight thru and cross over with no luck. What am I missing ( P.S...

I have installed a mics 7.0 with a call pilot 100. I need to add a 4 box and 8 box expansion software to the voice mail; my concerned is will this negatively affect programing already performed????