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Connecting an Asterisk box to an Opttion11c via a TIE PRI. The Option11c has 2 PRI's from AT&T and a TIE PRI to the Asterisk Box. The Asterisk Box has a PRI from Windstream. Have call routing between the two working but cannot figure out the timing setup of the TIE PRI to the Asterisk box to...

All call paths seem to work fine when the link between the Asterisk Box and the Option11c is UP but the issue I'm having is the link keeps bouncing. I believe it's a clocking issue. I have two PRI Providers. The Option11c's Loop5 SLIPD counter is incrementing. Setup configuration below...

I've got 6 Digial phones (4x2616 and 2xM3904) and one analog (1x500) with a MCR DN 2000 setup as a ring group. The analog line is connected to a ringer. The problem I'm having is the ringer will work 10-20 times then stay busy and no longer work. The digital phones continue to ring. If I...

PRI SETUP, Can Receive all, only tollfree calls go out others rng busy (fast busy). DCH monitor shows CAUSE: #41 - NTWK TEMP FAIL Can dial toll free numbers ok, incoming works fine all others fail. LD 90 AC1 routes all tollfree and others to same rli (2) no DMI all out the same route (0)...

I've got a customer with a Legend Magic Rel7.0 A lightning storm took out the programming port. I've picked up another processor Rel7.0 processor card. I'm thinking I should be able to put the 2mb flash card in the new processor card restart the system and all should be good. Is this...

All lights cycle. After awhile all 4 lights on the left are light up. No lights on the right. I have a new 8 volt powersupply. I've reseated the software card. I can ping the IP but cannot access the cp mgr. Even though the network light is not lite on the cp it still lights up the switch...

CCMS 6, LM Service failed on a new install after installing SU_07. I uninstalled the LM and reinstalled. When I go to view the licenses in LM Configuration I get the following message: CC Licenses: No Active License Manager After browsing and importing the license key file restarting the...

Our CCMS is having issues so I've done a fresh install on another server. Everything was good till I get to the point of adding a Script Variable in CCMA. This is after entering all the data in the configuration settings. When I try to add a Date variable holiday_all with a value of 12/25 the...

License Manager shows LM_CCS200N, Available Licenses = 1, Issued = 0 I've reloaded the license key and restarted still no joy. Any thoughts...Thanks last few lines of the ccmssrvc.log [10:54:38 02/15/10] INFO: 83: Starting CCMS Service initialization... [10:54:38 02/15/10] INFO: 185...

License Manager shows LM_CCS200N, Available Licenses = 1, Issued = 0 I've reloaded the license key and restarted still no joy. Any thoughts...Thanks last few lines of the ccmssrvc.log [10:54:38 02/15/10] INFO: 83: Starting CCMS Service initialization... [10:54:38 02/15/10] INFO...

Went to re-install my Callpilot software Ver. 2.01.26 on the I201. Only to find my Server CD is bad. I've also got Callpilot CD's for Ver. 2.01.27 for another system. I'm thinking I should be able to use those to reload. But before I do I thought I would ask. Two Questions... 1. Does anyone...

Went to re-install my Callpilot software Ver. 2.01.26 on the I201. Only to find my Server CD is bad. I've also got Callpilot CD's for Ver. 2.01.27 for another system. I'm thinking I should be able to use those to reload. But before I do I thought I would ask. Two Questions... 1. Does...

I cannot login to the callpilot manager on a I201 CP with Version 2.01.26 installed. The default login does not work. So I decided to just reinstall, but found that the 2.01.26 server cd I have is bad. The rest of the cd's look ok. BTW: I've got all the 2.01.27 cd's though just don't know...

Callpilot 2.01 After thunderstorm the attendant menu's don't play 3 out of 4 connections. All channels (STI & DSP)show normal idle or active when the call comes in and the menu choices work just 3 out of 4 calls you don't hear anything just dead air. If you press any of the menu keys you will...

NT 4.0 Boots up but none of the services start (CP and others). Service Database is locked (Forever). Ran chkdsk /f rebooted still nothing. Any idea's? System had been working fine earlier in the day. Thanks, StinkTech

I have the programming and admin manuals but no technical manuals. I'm trying to connect a InfoStar VX2 4 Port (2 RJ11, 2ports per jack) Voice Mail system to a 228 IDS Executone. The Executone is a 4 wire system. Does anyone have the pinouts to connect the two VX2 RJ11 Jacks (4 Ports) to the...

Ping fails CP to switch and switch to CP. I can ping my admin pc (137.135.128.222) from the CP and vice-versa. No communications from the CP to the switch. All services on the CP (I200) in the services monitor show running except Multimedia Volume 2 and 3. Major Alarm in the event log...

I know we don't post passwords here but I'm looking for a little direction (besides contacting my vendor (Me) or Nortel) on acquiring the user/pass for Support Tools for a CP 1.07. I've tried all the default users (Administrator/NGenDist/NGenSys/SysAdmin) with the default passwords with no luck...

I've purchased an OPT11C Ver 25.30 with a Call Pilot 1.07 201i for our office off of ebay. I've got the switch up an running fine but am having issues with the CP. I get no link light when I plug the ELAN into a linksys 10/100 switch. The CLAN gets a Link Light though. I've ran the...

I see that selling and recruiting are forbidden but what about asking if someone has a piece of needed equipment?