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I have a Shoretel Connect system and would like to know if there is a way to count the number of call an analog phone received. Thank you in advance for your help.

First off thanks in Advaance for your help. We are currently running a Notel CS1000 and converting to Shoretel. I have an analog phone that i can dial *87 and login to the ACD queue on our CS1000 system. Is this possible on the Shoretel system and how would I make it work?

I am trying to update the firmware on a M3903 and I keep getting this error. I have updated a few of them today with no problem but this one won't work. this is the error SDL2110 REASON 20, 3903(0 1 4 9 ), VERSION 91, MAINT MODE. This is the fwvu info for the phone. ****M3900 VERSION...

I was wondering if there is a way to print the Area code and Prefixes that are already added to my CS1000. Thanks in advance for your help.

I have a m3904 phone that when they call someone inside the system it shows her name but shows ---- as the number and when she calls outside of the office it shows "Private Number". I want to thank you in advance.

Is there a command that will tell me what the make and model of a card is? I have some Telstrat cards at a remote location and I want to find out which ones they are without driving a hour away. Thanks

Is there a way for me to find out what TNs have not been used for a certain amount of time? I think I have a lot of them that the phone has just been unplugged and not actually taken out of the system. Thanks in advance.

When ever I delete the voicemail on my phone it removes the message from my Outlook. Is there a way to make it so they are not removed from Outlook when i delete them?

I have a fax amchine that is down right now and i need to forward it to another fax machine in my office. How do I forward a 500 set in my PBX? Thanks in advance

How can I make the following code work together? Thanks Sub Range() Dim Values As Range Set Values = Sheets("Fahey Procedure List").Range("c1:c4000") ActiveWorkbook.Names.Add Name:="Values", RefersTo:=Values End Sub Sub Highlight_Duplicates(Values As Range) Static blnColor As Boolean ' '...

I have the following code to find duplicates and change the color of the cell in Excel. Is there a way to alternate between 2 colors with every set of duplicates that way i can see each set easily. Sub Highlight_Duplicates(Values As Range) Dim Cell For Each Cell In Values If...

I have a CS1000 system with a m2008 phone connected when she presses the conference button it will let her dial the extension but won't let her connect the other party after they answer. here i the setup. What am i missing? Thanks in advance DES 2008HD TN 023 0 00 06 TYPE 2008 CDEN 8D CUST...

I have a DN that is on both a 500 type set and a 2000 type set. I'm trying to figure out how i can stop the 500 line from picking up if i have the DN in use by the 2000 line.

I have a guy who runs our helpdesk and i am in the same pickup group so I can pickup the line when he is busy. The problem is he is answering my phone when im not around. How can i set this up so he can't pick my phone up but i want to be able to pick his up.

I have a person that is making alot of personal calls and the management wants some kind of report. Is there away to get this info out of my system and on paper for them?

I have a PBX CS1000 at a remote location that have m3904 phones plugged into it. Is there a way to setup an Intercom group to dial one number and intercom to multiple phones?

Is there away to prt TN with names associated with it. I have used the following command but it doesn't give the DNs that are blank. I would also like the TN so it is a little easier to group it by phone or TN. REQ PRT TYPE name DN all SHRT yes

I have a phone with a 2008 model phone. About 3 times a day around the same times every phone in the building dials that ext. and hangs up. It goes through the whole system alphabetically until it is done with every phone. I know this sounds crazy but I watched it myself.

Currently I am using an EnGenius analog cordless as our helpdesk phone. We have a Call Parrot system that i would like to be recording our helpdesk. Is there a Digital Cordless Long Range phone that can I can put on this Call Parrot system?

I have a 2008 model phone that the light for voice mail won't go off. The only thing I did is move the phone from TN to another using the mov command. Thanks in advance Billy