is there anyway to config the BCM 400 Rls 3.7 to count the calls duration for the outgoing calls after the answer ... because the CDR starts counting befor the answer and that dosent give the real duration for the call .....
the BCM 400 is Rls 3.7 with PRI E1 line
Hi all,
from where can i download the new firmware for the internal routers in the BCM 50 a ... i have a pb with the VPN connection between the routers .. the configuration for the vpn is ok because the connection is up but it keeps disconnect every day so i think its version PB .. please...
dear all,
i have WSS 2360, i rest the system and it dosent come up again .... the ethernet ports are down and when i connect throught the console it give me this error .
System Initialized (6.3), starting MSS
Starting supervisor 4.1.14.0_101806 ...
.......supervisor: 43.705520 ERROR...
im trying to create a voip connection between 2 sites.. using h323 protocol... i have BCM 400 Rls 4.0 in one site and the other one is BCM 200 Rls 4.0 , when i call the remote side, the phone rings and i can hear the ring back tone but after pickup there is no voice at all (in the routers we...
hi all,
i have a BCM 400 Rls 4.0 and i cant access the system using the element manager, my client told me that he didnt change the password and i didnt change it too, so is there anyway to access the system by using any other password from nortel or i can rest it from telset ...
thanks...
Hi all,
im trying to change the ip address of the nortel vpn touter (BCM 50a) from 192.168.1.1/24 to 192.168.3.1/24, the start DHCP address is 192.168.3.2 and the pool size is 126 , but acually i cant change it because every time i try the same message apper Bad DHCP pool range.
any...
Hi all,
any idea how can i get report for the answered calls within 10 sec. and another report for the lost calls after the 10 sec. (Symposiom call center 4.2)
thanks
i have passport 8300 connected to secure router 3120 :
- The WAN Vlan IP on the core is 77.245.1.194
- The router serial IP is 10.245.1.193
- The router Ethernet IP is 77.245.1.193
- Static route on the 8300 is 0.0.0.0/0.0.0.0 Next hop 77.245.1.193 (Router Ethernet Port)
- Static routes on the...
Dear all,
i want to connect 2 BCMs 400 rls 4.0 together in one location (one server room) and i want them to act as one system, one dialing plan, so i can route calls from one to the other .. is that possible ?and if it is possible please can anyone tell me what is the best way to do...
I have BCM 50 Rls 2 with contact center. I did all the configuration and the contact center work good but the only pb is the EWT table
The EWT table always play (after all times above Greet.),
here is the table :
EWT Greeting Table
Expected Wait Time Table ID: 1
No Wait Time...
Hello,
is it possible to use the microsoft VPN connection to connect to the BCM 50a Rls 2 remotly to use the softphoe from a remote site or should i use Nortel VPN client, and what is the right configuration for the BCM router to creat the connection ,,,
Please answer me as soon...
Hello,
What is the benefit of using Unified messaging in the BCM systems is it just for send, receive voice messages and to check the mail box using the outlook. Or it can be used for more features.
Thanks for help
Hello,
If I have BCM200 connected with 2 or 3 BCMs 50a through VOIP (systems are not at the same site), each BCM 50a is connected to the purplish network with 4 trunk lines, and 1 PRI line for the BCM 200, what I want to do is to receive all the incoming calls by the BCM 200 call...
Hello,
I have BCM50a Rls 1.2 with two exp units, the first one with GATM8 module and the other one with DSM32+ , when I tried to enable the modules the GATM8 enabled but the DSM32+ only enable the first 16 sets and the other 16 still enabling for along time ! . I tried to disable and enable...
do i need an external VPN router in MCM50a to operat i2050 softphone through ADSL connectin, or the VPN router in the BCM50a can be configured to do that?
Thanks for help
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