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Has anyone connected Shoretel to Mitel using SIP trunks? We are trying to set up a test switch to integrate with a Mitel network. If anyone has any tips it would be greatly appreciated. Thanks in advance

Hello all, Has anyone connected Shoretel to Mitel via SIP. We are setting up a test system. If anyone has the setup on the Mitel side it would be greatly appreciated. Thanks in advance

I have set up a reroute to another extension and am wanting voice mails to go into the extensions mailbox that I am rerouting to. The call is rerouting but never goes to voice mail on the other extension. 3300 8.0.8.8 Any help would be greatly appreciated. Thanks

Hello all, I currently have a greeting only mailbox set up just as an information line for Spanish speaking parents at one of our campuses, however, they would like to have the option to set it up where you have a choice to hear the same info in English as well. How would be the best way to...

Hello all, I have a phone set up that is used for an emergency phone. It is setup to cfwa to a cell phone. Is there a way to make the forwarded number display on the cell phone instead of the number that is calling the emergency phone so that the person it is forwarded to knows that it is from...

Hi all, I am running NPM 9.0, has anyone had any success sending voicemails directly to Groupwise. I can use the Webview with no problems. You are able to save a message from within Webview and it will send the voicemail to your Groupwise mailbox. Does anyone know of a way to make this happen...

Hello everyone, Is anyone having problems faxing using IP trunking. I have had problems ever since I upgraded to 7.1.3.4. I have some faxes that go through just fine and some that give back a "poor line condition" error, mostly on long distance faxes. Some LD's go through just fine. Any help...