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QUANTUM P1000. Constantly get 1-85-30 error Horizontal Mapping Failure. Scanner was unable to detect horizontal target during calibration. Any one know where this target is please?

Has anyone experienced problems with tapes being corrupted when being written too? The tapes cannot be read on any other library with LTO5 drives. The problem only seems to manifest itself with HP drives.

Has anyone experienced problems with tapes being corrupted when being written too? The tapes cannot be read on any other library with LTO5 drives. The problem only seems to manifest itself with HP drives.

I have a client who has added a second expansion module to the i500. It is coming up with communication errors. The interconnecting cables have been replaced. Are there any software issues that could cause this problem? I am thinking on the lines of either an internal problem on the first...

Has anyone seen 9840 drives going into Maintenance Mode when the problem is NOT Connectivity or the drive. I am strongly suspecting bad media as the customer is reading old tapes. This has occurred numerous times on RTD drives and each drive I have tested has tested clean.

I have an L700 with IBM LTO3 FC installed. There are two drives in the library that although they are LTO3 on the operator panel they show as LTO 1 does/has anyone seen this of knows what the answer is please?

Can anyone recommend a reliable repair facility in UK for DLT 7000 drives

I have an L180 which fails immediately after camera calibration and rech checks. As soon as it tries to run cell audit it fails. The following parts have been replaced: 1 Hand Assembly (Three times) 2. MPC card 3. Both Power supplies (dual power supplies fitted) 4. Z motor 5. Theta motor. 6. Z...

I have two clients one using STK L700 with 6 DLT 7000 running NB5.1. The same client has an STK 9730 with 4 x DLT 7000. ON another site another with a 9710 which has 6 DLT 7000. When ever a drive is swapped we always seem to have problems with drive 1 & 2 all drives are on V106,V107 or V109...

I am looking for an HSC GURU. I have a customer who cannot get HSC to recognise the LMU ports after a problem which occurred during an IPL and they switched LMUs. The MVS software can see all ports but HSC does not recognise them. Is the only answer to reloads HSC? They are running HSC 6.1 a...

Has any one seen Veritas or Legato for example running the robotics on a 9310?

I have three different customers who are using L700 & 9710 libraries all with DLT7000 all running UNIX and Veritas NB. These sites are having i/o errors. All drives have been replaced at least twice and the removed drive run error free. Haqs anyone heard of problems with V106 or V107 DLT700 code.

I have a customer running Net Backup rev 5. I have just swapped out the DLT 7000 twice with known good drives and Veritas is downing the drives each night. Can someone please confirm that with net backup 5 one needs to delete the drive from Veritas andthen add the new drive to NB.

Does anyone know where to obtain the Air filters for the STK 9490 CTU. The manufacturer does not have any stock of them. Any help is appreciated

Has any one experienced this problem? L40 Library with 4 x Seagate LTO1 scsi drives, 2 drives and library connected to one port on a Fiber router, the other two drives connected to the second port of router. Library at rev 2.15.03. Server running Win2003 SP1 and Veritas 9.1. On April 20th the...

Does anyone know the part number for the drive tray for an IBM LTO drive to fit ino an STK L40/L80 library please. I cannot find it anywhere. Thanks in anticipation

I have two diffetent subsystems running two different software revisions (6.4 & 8.1). Both subsystems have the same problem. When a CTU has been removed for Maintenance then replaced the CTU will not come out of self test. I have deleted the associated drive address and then added it again...

The 9310 has 3590 B & E installed no STK drives. A problem where the library fails "Unknown Media Type". This library has been running with 3590 drives for about 5 years. Is this a corruption in ACSLS config or the Media Server config? There are 2 other LSMs in the configuration linked with...

I believe the StorageTek LMU 9330-002 is a pure Unix based LMU. Can any one please advise me on how many TCP/IP addresses can be selected on this LMU and does anyone have manuals relating to the 9330-002 LMU I am willing to pay for those manuals. I need to know how to set up the 16 TCP/IP...

Hi there, Can anyone help me with the part number for the MPCL card in a STK L700e please? It would be most appreciated.