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Hi All ... I'm hoping someone out there has had a similar experience and can help me ... I am upgrading IVR software that requires me to also upgrade OS from Win 2000 Server to Win 2003 Server. I currently run Tuxedo v6.5 client on the Windows 2000 platform to communicate back to a unix host...

Hi All, We were looking at using Witness to record calls both from our Avaya S8700 environment, as well as our Cisco IPCC environment (over IP). Does anyone know if you can integrate both Avaya and Cisco into a single Witness server - and if it can be done, does anyone have a link to...

Hi John, We traded posts last week regarding my issue with Meridian OP11C BRI out PRI to connect 2 Polycom videoconference systems. I'm posting my code below - please let me know if you see anything incorrect. As mentioned, when I'm dialing from the Polycom to setup the vc call, everything...

Hi All, I have a Polycom videoconference system and I am trying to connect to a remote Polycom via Meridian BRI over PRI. Here is my setup and what I've done thus far. - I have programmed and terminated the BRI circuit from the M1 Option 11C to an Ascend Multilink IMUX (which connects to the...

Hi Folks, I've been working on this one for weeks - so any help that can be provided is greatly appreciated. I have an old Picturetel videoconference unit (from around 1996), that is connected to an Ascend VSX IMUX, that WAS connected to 3 leased BRI lines from the telco. We now want to run...

Hi Folks, I am trying to add a SQL statement to a DTS job (run nightly) to just bring over data that populated an Oracle table the day before. I have a statement that does this between SQL db's, but using the same statement with Oracle is crapping out. Statement as follows: SELECT * FROM...

Hi folks, Has anyone ever routed packet data through an Option 11C using BRI and the DPN-100 external packet handler? I have some X.25 modems that use dedicated packet circuits currently, and we are looking to run these through the PBX (using BRI (UILC) circuits to the ISDN modems, and routing...

Hi folks, My company is looking to replace 3 dedicated BRI circuits for a Polycom videoconference station with BRI through our Option 11C. I have the MISP and SILC cards in the switch, programmed 3 BRI ports, and x-connected to the video room. Question - all of the Nortel documentation...