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Is it possible using a 2002 or 20004 Nortel IP Phone to have 1 phone at a desk but depending on which user is currently sitting there, that they can change the phones extension to their own? I know with Cisco phones you can change the extension using some services but wasn't sure if this is also...

So I can call into the voicemail system, but after I leave a message, the message is not actually saved. What could be happening? What do I need to check/change? The setup is running with a MAS and MSS. Thanks Mathew

I have a new installation. I have gone through the entire process of setting up phones as well as setting up both the MAS and MSS. The only problem I am having is actually setting up the main link from the CM to the MAS. Can someone please help on setting this up. Any helps would be appreciated...

So we have a Contivity 600 that just started to loop rebooting due to a "Software Exception Detected..." It started right after I rebooted the system when I changed the NAT traversal setting for my BASE group. One on occasion I got an error referring to the FWPOLICY.txt file located in...

I have a new install which I am doing myself. I have the phone section of the installation setup where I can make extension to extension calls which is all I need since this is an internal setup. Basically the next step which I need to do is actually setup the link between my MAS and my CM3.1. I...

I've been trying to setup voicemail on our CM5.0(4) and Unity Express, but not getting anywhere. I'm creating all the CTI ports, but no idea how to link them to the Unity Express. Our Unity Express sits on a Cisco 2801 on an AIM-CUE module. Our UE is currently using software version Core=2.3.4...

Hi there, I'm trying to configure a Cisco Unity Express with a Call Manager 5.0. I have created all the route points and CTI devices, and now I get to the step of creating a JTAPI user and I am lost. How do you create a JTAPI User. I can create a new user, but no where does it give me to...

Anybody know what the M004 code means. The system goes into survival mode and the IP for the MC-8 is no longer available and the LEDs show M004 Thanks

I'm browsing thru the CallPilot Manager on my BCM but can't seem to find where the recordings are located for the employee directory, when you push the # sign. I can get to our company greetings, but just not the employee section. Any help would be appreciated. Not sure if this is done thru...

I have just re-installed 5.0(4). I can log into all of the service webpages and have configured the entire system. I have added all of the licenses for both the CallManager and all of the IP Devices that will be assigned to the CallManager. Problem I am having is that as soon as I start the...

We have a BCM200 v3.6 that we have in our test lab that we use for staging equipment. Just recently, almost all of the LEDS on the front panel starting flashing and the BCM200 no longer works. The type of things we were doing to it were networking security testing (port scans,vulnerability...

How do I go ahead and disable access to the Element Manager from the TLAN, but keep it open on ELAN? Thanks Mathew

I was wondering how it is possible to assign Names to a DN. I want it so that instead of the DN number to show up, shows a name instead or maybe a combination of both? What commands do I have to do? Thanks Mathew

Was wondering if anyone knew what "CS is not CPP. Default port to DB2" means. It is happening on the MC-8(VGMC) console interface. As soon as it displays, the card resets. This is for a CS1000S The entire message is: Clean-up timer expired. Cool start. 0x21cf9750 (tOMM): CS is not CPP. Default...

I have a bunch of sets which were programmed to have handsfree via the button. I have copied the configuration from the sets that have handsfree as well. I have verified all KEY mappings and CLS and they are identical, but still no handsfree on new installs of i2004. Any ideas? Its for a CS1000S...

I have a system that came with default keys setup. Problem is, how do I clear keys. I have simply tried putting the key number followed by a space, but that doesn't do anything. Any ideas. Probably really easy, just don't know how. Thanks

I'm in the process of installing a CS1000S. I have finally been able to get all the components working insync. I'm more familiar with BCM's and not the CS1000 product line. Anywys, I am trying to get phones to register on the system. Whem the phone boots up, it prompts for a Node and TN I enter...

I am currently setting up a CS1000S system, with a Call Server, Signaling Server and MG1000S and a bunch of i2004s. I have all of the components now with an IP address and now need to know how to setup a new node under IP Telephony using the Element Manager. Firstly, not entirely sure what this...

I am currently in the process of installing a CS1000S system. I have the Call Server talking directly to the MG1000. I have the Call Server connected to the ELAN. I have the MC-8(VGMC) connected to both a TLAN and ELAN. Problem is that I think a card might be defective, because the connection...