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Hi gang, I recently picked up a competitors account that has an Avaya IP Office 406. I am kind of jumping in the middle of the way the previous guy set things up (never heard that before huh? :-)) and I am having issues with the "Night Service". Used to work fine, no worky now, and all I have...

Hey gang, I recently upgraded the IP office unit to 3.2 (53). The OLD software was forwarding the voice mails to emails no problem. Now that I have upgraded the software, loaded it on a new voice mail server, I can't get it to work? It worked with the old software and Outlook Express and haven't...

Just had our first power outage with the our Ip office system. UPS's worked for awhile for power, then died :-(. Shoudln't you be bale to plug a POT into POTS number 1 and get incoming calls? I tried that and the phone wouldn't ring? I could dial out but nothing coming in? Does the power have to...

Hi gang, I am switching out a voice mail server to a system with some higher specs, here is what I got: Avaya IP Office Unit IP403 Old System: Manager 3.2 (53) VM Pro 3.1 (18) New System Manager 3.2 (53) VM Pro 3.2 (28) What has me preplexed is that everything works perfect on the Old system...

Hi guys, Dumb question here. This is my third IP installation. it's installed wokrs great but the client wnats to be bake to pick up a call that is on hold from any extension. My other installs used "Call Parking". When a call is placed on hold you can see it on the display, but how do you pick...

When outside caller calls into someone and they get there voice mail what button do they push during the message to go to the receptionist? And/or what programming do I need to make one? Thanks, Mike

Hi guys, I am installing an IP406V2 and I cannot get the Auto Attendant to pick up. The client can dial out all day long, get's dial tone etc. but NOTHING when calling in. Here is what I have checked so far: 1. Checked my short code and spelling and it's good to go. 2. Had the cliet dial the...

I need to direct ONE incoming phone line (of the five incoming analog lines) directly to an extension. I need it to bypass the auto attendant but for the caller to hear the voice mail message. I tried setting the line to go directly to the extension but I keep getting the auto attendant? All the...

Ok gang, Looking for some help here. Setting up a 5610 IP phone in my home to work off the office network. I have the VPN setup, the phone boots, looks for the TFTP server finds it, starts the *.scr download no problem but it it times out? Then it continues and hangs at "Discover...

Hi gang, New guy on the forum here!! I recently installed an IP Office 403 and it actaully works :-) I was recently certified and it was my first. An Ip Office virgin so to speak. My questions are these: I am adding a home office remote phone a 5610SW IP. Is this correct: 1. Update the *.scr...