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Hey Gang its been a while since I've posted here. Has anyone experienced NCOS changes all on their own? We have 2 PBX admins with one being dedicated to our realestate project, that leaves the other admin to do daily MAC work. We have had several reports of users not being able to dial...

Happy New Year to you all! I have been trying to get detail on extensions, and ACDN for our CS1ks and came across a couple like the one below. I called the ext 7750 and its RNA. There is no NCFW, I don't see any other redirect options. A Call trace (below) shows 7750 being dialed I hear ring but...

Once again I am reaching out the the great minds here. We are implementing SIP to the carrier. I have been working and testing with the carrier for a couple of months doing interop testing. We are ready to start outbound testing with a pilot group. My question is what would be the best way to...

I have a strange situation happening I hope someone can help with. Incoming call to desk phone that is set up to hunt to the user's cell phone DCH 18 IMSG SETUP REF 000090BC CH 2 1 TOD 11:21:58 PROGRESS: CALL IS NOT END TO END ISDN CALLING #:313xxxxxxx NUM PLAN: E164/NATIONAL /...

Hello to everyone that reads, I have a clarification question. Session Manager 6.3 dial pattern creating/editing. I have two routing policies for each dial pattern, one for the CS1K closest to the geographic area of North America. (Fort worth routes calls to the western half, Farmington...

Just wanted to follow up and post an update as there are a lot of threads where questions are asked, and suggestions made by everyone here and there is no follow up from OP as to their issue status. I did not want to be one of those people! Looking at my last post on thread798-1742302, I see...

Hey all, I did a search for this issue and saw this thread, but it didn't have a resolution. I am having the same issue with a 1140E and 2 KEM. The first one goes blank for no apparent reason. Of course power cycle of the brick and network cable always brings it back. This happens every day and...

Can anyone provide input as how to interpret this code? The report shows 1005 – idle/enter timeout 2 00:28:41 The Aspect Definition guide says it’s the amount of time1 agent has to enter an Idle with Reason code and press Enter. it sounds like an agent started to sign out, but didn’t enter...

I know there a TON of CLID threads here and I have gone through a lot of them, but this is a little different. First let me say that we are using Nuance Speech Attendant for name dialing. Which does work station to station. We have Ascendent MVS running so the desk number appears on the users...

Is there something I need to turn on to enable SIPCallTrace? I am trying to capture calls from one cs1k to another. I have msgi and msgo on at both locations so I can see DCH messages. I have SIPCallTrace on on at both locations, but only see SIP info from one site. This is the SIPTraceShow...

I would like to know if there is a way to send a broad cast message to 3 call pilot systems at the same time. We have an announcement that will need to go to all of the users, In Mi. TX. and Toronto. I am thinking that the CIO will need to dial all systems individually, record to the broadcast...

Hi everyone, I am hoping some one can assist with this. I know there are a ton of CLID questions and have been combing through them and trying different things. Here is my problem We have fax press installed and everything works however the out bound CLID is showing the DID for security 5880...

Has any one heard of this? Partner Assurance Support Services for All Nortel Products. Details are kind of lacking. Thanks

Hi All, I have been working with Avaya equipment for about a year now. I have seen and had many questions answered here, and I am hoping someone can shed some light on this one. I have 1 split Call Profile Monthly is not correctly calculating the stats. Here is the Data from CMS. Month...