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I'm trying to get the cisco auto-register phone tool working and integrated with CUCM 7.1.5. Does anyone have any insight on getting this setup? I can't seem to find any good documentation on this. I was told by my vendor that i need to install CCX 8.0. I installed the IP IVR portion of this...

Hi all, I'm wondering if anyone knows a way to do a show ip route | exclude but with multiple ip addresses? Trying to filter out any route coming in from my WAN and get a inventory of only local subnets. However, we have multiple WAN connections. Anyone know a good way to do this? show ip...

Hello all, I have been testing the Integration with MOC and Avaya using the AES TR87 feature. I have the click to dial working. Calls through MOC are controlling the Avaya phone. However i am having an issue with the status of the client in MOC is not updating to "In a Call" like it is...

I'm trying to setup a remote office to share a Intuity Audix VM off of an 8700. I built a H323 Trunk from the 8300 to a CLAN off of the 8700. Calls work and messages are being recorded in the correct voicemail but im having issues getting MWI to work over the trunk. Has anyone done this and have...

Does anyone have Avaya Modular Messaging and Cisco Unity in thier environment? We have Unity in place and are also installing Modular Messaging for another site. All of which are part of our Active Directory Forest. Because MM with Exchange requires a AD Schema update I want to be sure that...

Does anyone have Callfinity in Production? If so what is you opinion of service and support. Also how do you like the product?

Does anyone know if i can view medpro usage in a report somewhere. Need to know how many DSPs im using? Looking for a way to create long term reports on this.

I have an issue that i have never seen before. I can ping the website IP. I can ping the website using the dns name. I am running Wireshark to capture the outgoing packets. When I use Internet Explorer to go to google.com, I see a dns query go out and get a response with the correct IP but IE...

Does anyone know if you can have a Call Record button to do on demand call recording on Call Manager using Unity VM? Any good way to do this?

Does anyone know the maximum CLAN address you can put in the DHCP string for option 176?

Does anyone know if any of the releases of CM, does a call from a SIP trunk to an H.323 phone shuffle off and not use a MedPro resource? I always thought it goes through the TDM bus because of the different call signalling but my engineer is saying it does shuffle. If so does anyone have any...

Does anyone know where to find Avaya actual .mib files to monitor Avaya equipment. I can only find the .txt files but I need to upload the .mib file for my SNMP management platform. Thanks!

Does anyone know what port the 8700 accepts for telnet. I have tried 23 to both active and standby and neither work. Help!!

I have a user that wants to have a three way call but then wants to drop off and have the two parties stay connected. Does anyone know how I can set this up. Right now if she disconnects it ends all parties.

I need to add one button to about 500 phones. I tried to do it using a template by copying a sample ext. I imported a .csv file with the ext i want to change but I am getting a failed result because the sample ext i copied from has a set port number and it is conflicting with all the other ones...

Has anyone set up Ecas call accounting to work with IP Office? I can't see how to get the users in there and see any data. I think the two are talking but in the web interface i'm seeing no data. Anyone have any good docs on this or cheat sheets for the setup of the reports and adding users?

Does anyone know when 4.0 Maintenance Release comes out?

User reports that when they are on an internal call and they hang up the ext calls their phone back. Anyone heard of this?

Is there anything out there that I can use to monitor VoIP quality on IP Office. I know on CM you can use VoIP monitor program to do this but how can I do it on IP Office. I would like to graph the RTCP from VoIP conversations so that if one phone is having a problem I can see if it was network...

I have a IP Office 406v2 running 4.0.5 software with a VCM 24 and about 33 5610 and 2 5621s. Also have 3 Phone 30s with about 60 analog phones connected. 2 PRIs for trunking. All at once yesterday for no reason known, all IP calls weather it be inbound or outbound connected the call and the...