Search results for query: *

Hello.Please help me. I have configured a SIP Line with all details right but my problem is NAT.My client has only one static ip and the whole network is behind the router with NAT. For example : ADSL Modem/Router with a static public IP, and a local IP 192.168.1.254 .IP Office 500 is...

Hi.SMDR for 4.0.5 is not adding commas (,) in incoming or internal calls for the cost columns,so when i try to import smdr.csv in a database, it messes things up in the database. Is there a way to fix this problem. I work with 2005 SQL and SSIS/DTS. Thank you very much.

Hi,analog 4 trunk on ip500 4.0.5 cannot get CLI. I have tried with LoopStart ICLID and/or Long CLI Line but nothing and monitor says possible incoming for CLI.Local is Greece. I have installed directly an analog phone on the PSTN line and CLI works fine. Is there anything else that i can change...

Hello. I have a customer with 2 IP406v2 in 2 sites with version 3.2.17 connected with SCN. He would like to upgrade to 4.0.5 version but i don't know if he has to pay for the Professional Upgrade license and the Advanced Networking Licenses for SCN and IP Trunks in order for the SCN and the 2 ip...

Hi. A customer had bought an SMBS IP Dect Bundle with 1 RFP32 and 1 license.Now he wants to add another base station but i don't know how licensing is done.Documentation says something about DeTeWe online License Server but i couldn't understand much. Can you please help me?Thank you very much.

Hello.I have an IP Dect Base Station RFP32. I have loaded the ADMM and i have created an ip trunk to the ip office.Also in the IP Office i have created the IP Dect Line.Licensing is also valid in ADMM. The matter is Base Station is not active.What else i have to do to make it active,so that i...

I have an IP Office 406v2 with Nokia 22 FCT.It works fine but when i try to disconnect a call it doesn't recognise the busy tone,so the call is not being disconnected. This happens only if the call has not been answered,this means that this happens only if i disconnect the call while it rings...

One customer had VM Lite,and in the ICR for the main company number the calls were routed to a hunt group where the operator was a member.The operator had a shortcode configured for setting her hunt group into night service,so that she pressed it when she leaves company. Now the company has...

When i log in to my Voicemail Pro Server and i try to select the Administration->Preferences->General option in order to change the Voicemail Pro mode from Intuity to IP Office i get the following error : "Access Violation at address 40005DA5 in module "VCL50.BPL".Read of Address 00000000."...

Hello. i have a group of extentions configured as group so that all extentions can ring simultaneously.I want to configure a button on one of the extentions so as to forward a call to a single extention. Example: All incoming calls ring to Group 200,whose members are extentions 201 to 210.I...