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Hi there. We have an old Meridian Option 11 system. How can I get a list of what peoples name are set against each of the extension numbers? i.e. when reception dials my number the display on the switchboard shows my name - same if I phone them etc. I know how to change the displayed name but I...

We have a couple fo M3820 handsets in the office here and I need to show the users the key functions. They have never been programmed and are straight as we bought them. The manual is confusing me as it make mention of keys such as Transfer and Forward etc but no such keys are marked on the...

I have a user on our Meridian Option 11 system who cannot forward any calls to other extensions using the recall button. This has apparently only happened very recently and no changes have been made to my knowledge that would affect this. I have tried different handsets - just standard...

We are having some problems with PC Anywhere. Trying to connect to the host via dialup. Works fine for most of the time then suddenly when we try and connect the display is garbled and broken up. This will persist for a number of retries and eventually if left long enough between retries it...

I found this thread relating to the above question: thread798-937843 Couple of quick questions regarding what it said. Wold the instructions apply to generic handsets - type 500 I think? Also what does this do (copied from above thread): Find a spare tn TTY #02 LOGGED IN ADMIN1 22:06...

We have an old Meridian Option 11 system with Meridian Mail. Some extensions always revert to voicemail after 3 rings even when voicemail is 'off'. How can this be set on extensions that just ring continously? Thanks Andrew

Is it possible to swap two analogue (type 500) extensions using the terminal program? I have done a search but seemed to only bring up options for digital extensions etc. I have done them before at the phones themselves using a key pad sequence but it is tedious, especially when the phones are...

Hi there. Second post and another problem! The switchboard on our Meridian Option 11 system keeps showing 'Minor Alarm' It has done it before and we got BT to clear it. However it has appeared three days running now and I think it may be something I have done/am doing. Any ideas? The one...

Hi there. I would like some help with what I believe is a Meridian Option 11 system. I have 'taken over' the system from another employee who left but have no experience at all of this system. I have all the manuals but do not know where to start. I want to do a couple of things: I have one...