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I recently got a really annoying pop-up on my Win10 laptop running the most recent update. It is called Package-Manager.net. My wife says she downloaded it to track her purchases made on Amazon. I have looked high and low on the 'Net and have been unable to even find a single reference to...

My computer will not launch Chrome on my laptop running the most recent version of Windows 10. I noticed that after my recent updates that Chrome had a slight different appearance. Edge and Firefox both open freely. I would abandon Chrome, but it has all my Bookmarks and also my Lastpass. I...

I have an Acer Aspire 5742 i3 with 2.40 GHz and 4.00 GB 64bit laptop that refuses to update. When I select Shutdown and Update it just grinds for maybe 10 hours or so with the spinning circle. I have to force a shut down at least twice, then the computer says it will try to recover the old...

I have two laptops that both are running Win 10 and have wondered why I get an Edge browser for one computer when I open a pdf file, but I get a traditional format on the other. The computer that gives me and Edge pdf is an Acer i3 laptop and the one that creates a traditional pdf is an Asus i7...

I found that the restore point feature in Windows 10 is defaulted to off. So when I found that I could not access my laptop after Cortana created a new admin account, I was forced to use a password to access my computer. There was no going back to an earlier time when the computer had no...

I got an email saying I could download Cortana to my laptop, so I tried. It made me enter a new email, so stupidly I tired to create an email account ending in windows.com. I went through all the screens but got stopped at the password and code. It just wouldn't let me complete it. So I gave...

When I create a pdf in CS3 InDesign, my Samsung ML 4050N printer says that the MPF tray is empty and won't print. However, if I press the Stop button, the red warning light goes out and the pdf prints. Anyone know why this happens? I am running CS3 on a Win 8.1 laptop. Everything else behaves...

A few weeks ago my Outlook 2010 started acting weird. Always before my Outlook opened right to my gmail account and showed my inbox. Now when I open Outlook, the Outlook Data File opens first, and of course, there is nothing in it. So I have to click off the Data File triangle and click on my...

Over the last couple of days, Outlook 2010 does not want to launch correctly. It opens to a gray page with a message on the right pane that says it cannot connect to the server. At the left is an arrow with Outlook Data File and my user name, and below that is an arrow with my email address. If...

I have had a few Blue Screens in the last couple of weeks on my Acer i3 running Win 7 Home Premium. saw the following error: BCP1:0000000000000031. Saw a heating issue. I since have hooked up a cool pad and never run the laptop without it. Also am running CPUID, and it shows that my core #0 and...

CS3 runs really well on my 8.1 laptop. I am wondering if CS3 will run on Windows 10? Just like every Windows roll-out, the hype is always on the new gadgets and apps, but often there are the inevitable hiccups with existing software and hardware. I may not want to upgrade to 10 if I can't use...

I am looking at the HP Envy 4500 and can easily locate it on the HP website. However, when I look on the web for a cheaper price, I am redirected to other printers such as the Envy 4502 from Walmart and the 4505 from Sam's Club. My guess is that they are all the same printer. My real question...

I realize that this is not directly a software question, but for about four weeks I have not been able to start a new thread on one of my my favorite forums. It plays out like this. I log in. The I go to the main forum page, but I am then redirected immediately to my control panels. If I use...

I got really sick and tired of IE's popups at the bottom of the screen, so I have been using Chrome exclusively since November. However, Chrome and Outlook are now incredibly slow to launch. Example: if I were to restart right now, it might take 30 minutes or longer before being able to launch...

Went to see the grandsons this weekend, and the first thing they said when I entered the door, "Grandpa, fix our computers!" One was an easy fix with AdwCleaner. Found tons of junk as they like to go to flash games sites. All of them I think download lots of junk. I ran the scan twice then...

I just downloaded some software that included McAfee Security Scan Plus. Supposedly it is free. I am wondering if I should just uninstall it? Is it any good? I already use Avast Free and use AdwCleaner every week or so. Daniel

I have started to use Chrome more because of the idiotic stuff that shows up at the bottom of IE. I set the home page to Google.com, but every time I open Chrome, it goes to Bing. Bing takes for ever to load! When I click the home icon, it does go to Google, but I am trying to figure out how...

I recently have noticed that one of the secure sites I visit weekly shows an Internet Security warning. When I tell it to Not Allow, a one of the maddening IE bands across the bottom says that "Webpage wants to run an Add-on from Apple." What is this all about. I have been using this site for...

With the threat of CryptoLocker, I am considering purchasing MalWare Bytes Pro. My question is can MWB run simultaneous with Avast Free? I have at one time run MWB free version along side Avast, but wondered if some of the wonkiness my laptop was having was due to having both running at the...

I have an older Toshiba A25-S207 that has lots of problems. I would like to download Windows XP Service Pack 3 to a flash drive. I went through the steps online, but Microsoft said to restart, let the updates install then install the SP3 by itself. I can't find the exe for SP3 anywhere! I...