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New install at small real estate office. Customer wants calls to be transferred to their cell phones when the agents are out in the field. I do this all the time using a FLASH button and Central Office 3 Way Calling / Call Transfer feature. No big deal. Here is the kicker. Once the caller...

Compact: Can I program a Night button on the Recp. station so she can toggle on and off the Night message? She leaves at different times each day.

If I pull out the ISDN and T-1 module and replace them with the ( 2 ) analog CI modules will I have to change any software settings? If run into problmes will I have any issues reinstalling the ISDN and T-1 back or will I delete any software upon removing these modules? I have never removed an...

Customer has an ICS with an fiber NAM. They want to switch to COX cable local business service to save money. I agree. I have never worked with ISDN on an Norstar. Cox will only deliver the service via their modem to a 66 block to fan out to the 7 C/O lines with Caller ID they they need. So...

I have Electra Pro MBD-C 8-10 KTU. I usually work on Avaya systems. This system currently has 4 CO lines and 8 station sets. Can it be easily expanded for more CO lines? If so what cards are required?

I have several 1.0 versions and they seem to have a lot of booting up problmes. The version 3's do not seem to have this problem. Do you have any of these problmes with the lower versions? Also I have a few drives that have taken a dive. The box and voice cards are ok but the drives are...

Does the Partner Mail ( old metla box ont he wall ) version 3 have a battery to retain the time and date? Strange thing when the power goes off the date reverts back to 1989 however that time comtinues to keep current. Even if several hours have passed? If there is a battery, how do I locate...

Can I use the old Partnre Mail ( box on the wall R.3 ) on any of hte Merlin systems? If so how and what Merlins?

Anyone every get a customer who will not let the professional do what he was hired to do? This doctor and his know it all wife/office manager think they know how to instlal their nre 25 station Partner system. They insisted I provide them with the install manual and now I am afraid they will...

Must I use all 4 pairs 8 conductors for use with the 410 and the BIS-10 units?

How do I set up a hunt group for stations 10,11,12,13 so when someone calls either via their intercom by dialing any of these extensions or when the AA routes them, they will ring on any available station and if that station is busy or does not answer it will try the next one and so on.

Partner R6. This doctors office needs stations 10,11,12 & 13 to be able to ring at the same time when any calls are directed to them from either indise the office or from calls transferred by the R1 Partner Mail. I can get all stations to ring at once by setting them up in a hunt group 4 and...

How can I tell what release version Partner Mail I am using. It is the old box on the wall. Partner Mail does not tell me what release version it is when I log onto ADMIN like Partner Mail VS does.

Let me see if someone else can answer this and make sense casue so the people that tried to answer my question only further confused me and the issue. I can not change the DN because I can not gain access to the CONFIG even though I have reset the system PW to default by using the **STARTUP...

Once in ADMIN mode, what is the procedure to change a MICS DN?

Client has salesman in another state. When cleints call this salesman and his ext. is entered via AA or when call is transferred to his ext. he wants the caller to be transferred to his out of town number. I woudl assume that CO Call Trnasfer is needed. Can R1 do this, if so how and if not...

Does the old Partner Mail R1 ( the old metal box on the wall ) have a battery on board to maintain the date and time when the power goes out?

THe B/U Restore card was yanked out of a working system, with the power on. Will this cause damage as the card did say do not pull from a system that has the power on. Also this card says "UPGRADE" on it. What upgrade could it refer to?

Did the older Partner Proc's. have the ability to back up their data like the new ones do with the B/U cards. IF so what did the older Procs use to back up the system and station configs?

What version of PM allow a caller to be transferred out of the system using C/O Call Transfer feature. Example. Caller hears voice mail message and can either leave a message or is offered a press off to be transfered to an outside number like a cell phone. PM performa a flash and then dials...