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I've got a customer with a full paging amplifier setup up for their production area and they want to be able to make the system ring over those speakers during the swing and night shifts. Any ideas on how to do this? The system is a CICS 7.1 w/ half a dozen 7316e phones and the primary DN is...

I have a CP100 on a CICS that answers on the 2nd ring with the Auto Attendant. Outside callers can dial the specified extensions during the general message but once they get into any of the menu items (ie 2 for meeting times, 3 for location, 4 for directory) the extensions won't work. Is there...

I have a CICS 7.0 4x16 w/ CID card and 5 T7316e phones. The call log on all of the phones will create an entry for missed calls, but when you review the entries only about half of them are correct. The remaining half of them are incorrect, and the incorrect ones ALWAYS show up as one of the...

How do you view the Caller ID for previous phonecalls with a 7316e?

The unit is a 7.0 CICS and I'm using a Bell South basic answering machine on IATA (x117). 101, 102, and 103, forward to 117 on the fourth unanswered ring. This all works correctly. x117 is set to IATA, with 'telephone' as the device, and 3 as the delay. If they answer the phone on or after the...

I logged in via hyperterminal and changed the default ip to 192.168.0.10 with a subnet of 255.255.255.0 and a gateway of 192.168.0.1 (router). However I cannot log into it using IE by browsing to http://192.168.0.10. If I de-energize the CP100 I cannot ping .10, however I can when it is...

I'm a CICS reseller and buy the systems fully programmed then install them. While I have a fairly decent grasp and do a large portion of programming there are two things I'm having trouble doing: 1-How do I move the location of the two intercom buttons? 2-How do I remove the '9' to get out...