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I have Merlin Magix 1.5 v6 with 49 extensions & 11 POTS lines. Due to our LEC calling plan I want the 11th line to be the LAST number available to our users when making an outgoing call. Yet it's frequently one of the first to be used! When dialing out from x10 (a 4424LD+ phone and the ONLY...

Environment: Windows 2003 running Exchange 2003 I'm completely confused on this one: I have someone outside our domain who cannot send an email IN to our domain UNLESS he is replying to an email that was sent FROM our domain. If he starts a new email (vs a reply) he will receive a bounce-back...

My boss connects to one of his offices using Windows VPN client - the whole set up is no frills - all very vanilla. He then uses RealVNC 4.1.1 to take over his desktop. I have been informed taht this is "too many steps". Is it possible to have RealVNC automatically launch immediately after a...

A client sends us .doc files that are created in 2002/2003 with large tables. When viewing the docs in Word 2002 or later the tables split nicely between the pages. When viewing the docs in Word 2000 it doesn't get split up & runs off the end of a single page. I found that if I go to Table...

Using a Merlin Magix system & I want to program one POTS line (outside line / trunk) per button on a particular extension (x212). Currently the only extension that has a POTS line per button is x210 - but no one sits there! When I get in to the programming mode on x210 the buttons with the...

I was trying to add our Konica copier to the network in order to use it as a scanner & printer. The scanning portion of the software required a network account so I created an Act Dir User for it called 'konica'. Even though all the settings within the scanning software were correct (login...

A while ago (year+?) SOME (but definitely not all) birthdays that were created via the Contacts\Details tab started showing up as an 'all day' 2-day event with a clock icon appearing in the event entry to the left of the person's name ON their actual birthday & a clock icon appearing in the...

I exported my email from Windows Live Mail (version 2008 Build 12.0.1606) to an Outlook 2000 PST. Every time I open one of those exported emails in Outlook 2000 I get the following prompt: "The custom form could not be opened Outlook will use an Outlook form instead. The object could not be...

Windows Live Contacts has been a thorn in my side since I converted over to WLM from OE last summer. I have 6 Hotmail accounts 1 GMail & 2 Comcast accounts configured in WLM (version 2008 Build 12.0.1606). I ONLY use WL Contacts for names & email addresses. I do not use any other fields...

I exported my email from Windows Live Mail (version 2008 Build 12.0.1606) to an Outlook 2000 PST. Every time I open one of those exported emails in Outlook 2000 I get the following prompt: "The custom form could not be opened Outlook will use an Outlook form instead. The object could not be...

Jane Smith has had an AD account for years with an email addy of jsmith@abc.com. She is running Outlook 2000 where all her email is delivered to a pst. Jane wanted a second separate mailbox (vs an alias) so I created an AD account of Jane B. Smith with an email addy of jane@abc.com. I added...

I manage 2 networks: -- 1 has a Windows 2003 SBS running Exchange 2003 -- 1 has a Windows 2003 Std server running Exchange 2003. Both are getting innundated with spam. I am using IMF but it just isn't cutting it. I'm looking into purchasing a 3rd party spam blocking package. My first call is...

Our night service is set to turn on automatically M thru F at 5pm & to turn off automatically M thru F at 8:30am. On days that we leave early we simply hit the night button on the operator's extension to turn it on at that time. Is there a way to EASILY turn it on remotely if no one is...

We have 5 phone lines & 12 extensions on a Partner ACS. Of the POTS lines, there are 2 separate hunt groups and 1 single line. Certain extensions have full access to all lines, certain extensions have access to only some lines, etc. I would like to set it up so that when certain...

I have 2 Avaya 3910 cordless. One works aok. The other beeps ONCE A MINUTE! So annoying! The battery is fully charged & it's getting a great signal. I swapped the batteries b/w the 2 3910s to test - no change. I then swapped the chargers - no change. The 2 cordless units are actually...

Client: Windows XP Pro, fully updated Software: Office 2000, fully updated Our Outlook 2000 clients are set up w/ a signature attached to each & every outgoing email. It works perfectly UNTIL we try to email from within Access. Our billing system is in Access 2000. The user generates an...

Note: Using Outlook 2000 Is it possible to program a function key with a particular block of text so that while in Outlook you can simply hit an F# key and the body of the email will populate with the pre-programmed text? Looks like there are a few 3rd party apps that may do it but I'm hoping...

Last Friday I began a migration from a Win2K/Exc2003 server (DNEXOLD) to a Win2003/Exc2003 server (DNEXNEW). Note that both servers are FULLY updated with all MS updates & patches. I had been using DNEXNEW for my own mailbox for the week without any issues. On Friday I moved over all other...

I'm running ntbackup.exe on a Windows 2K SP4 server. Scenario: -- I swap the tape every Friday. -- On that Friday I create a backup job to run at 11pm Weekly, selecting only M, Tu, W, Th, F and to terminate the following Thursday - so the job should run 5 times using the same tape. The job...

Our phone system is Merlin Magix with Intuity Audix. Last week I tried to access AUDIX System Administration - logged in to the server, the Intuity Main Menu came up and I selected AUDIX S/A. Normally the interface appears and I can edit mailboxes, etc. This time it went to a black screen &...