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So we were playing around with twinning and since this new build came out I have experienced this at a client site as well. For example I added a trusted source to the short code of a user for a hunt group mailbox. The design didn't work and I removed it. However, the phone still showed the...

I am running the latest IP 500 with an ATM16 IP 500 version all with the latest software release. (.11) and(.24) A caller calls in, as they are listening to a menu prompt it will disconnect the caller/ or behave like the caller is hitting a button. I setup the invalid to repeat the menu to...

Recently we went to change a 2 slot to a 5 slot with the addition of a VM and extra card for more extensions. However after fighting one module in (poor plastic mold covering the power connector) we got it all in but we couldn't power on the unit, there was no power. Now we used the 2 slot...

I recently upgraded a client to 4.2, well attempted to. In the end I had to bring another computer in with 4.2 installed and upgrade them. The issue I am having is after installing 4.2 manager and VM Pro all looks fine during the install. VM works with no issues. I can not get manager to...

I am wondering if anyone has information about the ports that the IPO uses in more detail other then the simply what the help file has. I need to know specifically what uses TCP and UDP or both. For example I have found one port lists only TCP however when we logged it it was requesting both...

I need to toss a linked tranfer on a destination route that I made. I can't remeber if there was a trick to this or not. I specifially need this senario to link tranfer to an external number. I know all the other options and ways to do it for it's been a bit since I have done this and I thought...

I have done a lot of work recently at a clients site and have come across some changes and issues. When setting the PRI in manager there is an option that doesn't appear on the PRI configuration at all. This is the drop down for the "channel unit". This is an odd comment because it only applies...

I am "attempting" my first PRI installation, so nothing better then trial by fire. This is a dumb question I am sure for most, but I have 9 DiD's coming in that I need to route to a specific phone, hunt group etc. Under the PRI setting would I just use the presented Telco digits (6 in this...

I am hoping to add or clarify some information I recently learned for everyone. If I missed anything I do invite edits or comments please. This is to help everyone. I had to recently do this for a new Call Pilot 100 installation. This http://www.tek-tips.com/faqs.cfm?fid=5000 is not entirely...

This may be in relation to this post..... http://www.tek-tips.com/viewthread.cfm?qid=1411961 However I am bring forth the question differently I think. Voicemail is on Full AA and nothing fancy. Using the time profile and creating 3 groups (day, afternoon, night) and the appropriate times (not...

I have zero experience with Comdial, just need to state that first. I have a customer who doesn't want to deal with their current service provider anymore and has a very small issue that I would like to simply help them with. Here is the story..."We have an office Cat that walked across a phone...

I have a very odd problem that I have never seen. KXTDA 100 with VPS 120. I set a DSS button for a ICD group voicemail box (3099 as I numbered it). I have this working on another ICD with no problems at all however this one particular group is giving me an error. I have used the *7013099 MWL...

Does anyone know if the ICS Platform 7.0 software release is current to the proper DST update date changes. If I set it to "automatically adjust for DST" will it change on the proper dates or is it setup for the old schedule? Is there a specific revision for 7.0 that I should be looking for...

Anyone experience issues when trying to access your router with the internal IP? I can install FireFox 2 and it works fine but I am more interested as to why I can't simply type in http://192.168.0.1 and have access my Dlink router. It actaully worked before once but it won't now. I understand...