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Hi We encounter a problem where one of our remote users comes into the office - and they end up losing their documents from their My Docs. My Docs is redirected by GPO to a server share - which is set to be available offline with a 2GB limit (5% of HDD). The user only has 100MB so I know...

Hello I am trying to fix a colleagues home PC - it's on Vista (yuk!). When you try to boot normally it just gets to the Microsoft Corp loading bar screen, then blue screens and memory dumps. It seems to complain about the ntdll.dll file. I have tried Safe Mode and it blue screens with a STOP...

Hello We use Group Policy to redirect user folders to their space on our File Server. We have made no changes to this, but since yesterday one of my users has changed from his network folder to his local C drive My Docs. It is only affecting one person, and the GP is still has the same...

Hello One of my remote users is unable to scroll in any applications. He is using a Lenovo R61 - Type 7735-cto with Windows XP Pro. One strange thing I did notice was the cursor changed to a Scroll Bar when I opened Mozilla FireFox, so it seems a scrolling lock-type function has been...

Hello Wonder if anyone can help me... My domain admin account keeps getting locked out, roughly every 15 mins due to wrong password attempts being tried every 5 or so mins. Under the event log i get this: Event Type: Failure Audit Event Source: Security Event Category: Logon/Logoff Event...

Hello I'm having a bit of a dumb morning today, Im setting up an application and its asking for the SMTP Server, i am running an exchange 5.5 server... any idea where i can find out the smtp server address for this 5.5? Thanks James James O'Neill BSc (Hons) MBCS IT Manager UK & Ireland...

Hello I have a remote user on a laptop using WinXP, he is attempting to logon this morning but is getting the error message "Unable to log you on because the domain is unavailable" (well, something close to that! :o) ) He normally works remotely and he said the last time he logged on was...

Hello! One of my new PCs here is running Windows XP Pro. When my user goes to Start Menu > Search she was getting an DEP (data execution protection) error coming up saying it is preventing the application from running. I changed the boot.ini file to have NoExecute=AlwaysOff which stopped...

Hello I have a user who VPNs onto our network, after she disconnects from the network she is unable to use her own internet connection to access her emails and browse the web. to give you an idea of what is happening and what I have tried so far read the emails below: (She has also complained...

Hello I have a user who VPNs onto our network, after she disconnects from the network she is unable to use her own internet connection to access her emails and browse the web. to give you an idea of what is happening and what I have tried so far read the emails below: (She has also complained...

Hello I have a user who's outlook is crashing as soon as she presses send on the email. It was crashing when she was typing in a name into the To: or CC:, but when i changed the email format from HTML to rich text that stopped (and when i reversed the change it still worked!).... We do use an...