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  1. lisalisa173

    Is anyone running IP Agents softphones from the US to India over the i

    Is anyone running IP Agents softphones from the US to India over the internet ? I was told VOIP from US over internet it not within the India protective telecommunication laws but someone on a different forum mentions VOIP endpoints are ok but gateways .. any info please
  2. lisalisa173

    G3r to a audix box as a remote site

    Hello, Need a little help with Audix – I hooked up a G3r to a audix box as a remote site. This is the 3rd PBX using this audix system. Everything is working but the notifications message indicators for the added location. When I status a station we do not see message waiting. We are using a...
  3. lisalisa173

    G3r V10.5 with medpro cards for IP agents ??

    Hello, I have a G3r V10.5 with medpro cards for IP agents. My company is thinking of adding several more medpros' with a couple hundred ip agents. Is anyone else running v10.5 with Medpro's ? How many agents do you have and is it running trouble free? Thanks Lisa Telecommunication Manager
  4. lisalisa173

    Has anyone used asterisk for conferencing with Avaya VOIP agents worki

    Has anyone used asterisk for conferencing with Avaya VOIP agents working from home ? Can both systems run at the same time on a user PC ? Lisa
  5. lisalisa173

    asterisk for conferencing with Avaya VOIP agents working from home

    Has anyone used asterisk for conferencing with Avaya VOIP agents working from home ? Can both systems run at the same time on a user PC ? Lisa
  6. lisalisa173

    moving Val boards

    Technical Val board Question… I have always worked with system that had Val boards on the network. At my new company I need to move the Val that are already in use to the network. They are pretty full with announcements so this might be a task. Has anyone changed Configuration on their Val’s...
  7. lisalisa173

    need info on Desktop Status Integration for realtime data of calls

    Hello I am looking for something like Desktop Status Integration for realtime data of calls in Q for several different skills. We are running CMS 9.5 any info or suggestions ? Thanks Lisa
  8. lisalisa173

    CMS designer report with charts and moved it to a CMS box not running

    Has anyone ever taken a CMS designer report with charts and moved it to a CMS box not running Designer ? Did it work ok ? lisa
  9. lisalisa173

    Cisco ICM to V5/ VRU/ G3r problem

    Hello, Need a little help on a tricky problem.. Our company upgraded Cisco ICM to V5 in late Oct. Since that time Cisco has changed the MAPD requirements and are only supporting MAPD 3.0 and up. We are have a MAPD 2.1 which at the time of installs 2 months ago seemed fine. We have call traffic...
  10. lisalisa173

    upgraded Cisco ICM to V5 / VRU /G3R

    Hello, Need a little help on a tricky problem.. Our company upgraded Cisco ICM to V5 in late Oct. Since that time Cisco has changed the MAPD requirements and are only supporting MAPD 3.0 and up. We are have a MAPD 2.1 which at the time of installs 2 months ago seemed fine. We have call traffic...
  11. lisalisa173

    Cisco ICM to V5 -- VRU, G3R problem-- ok i know it's a voice person ;-

    Hello, Need a little help on a tricky problem.. Our company upgraded Cisco ICM to V5 in late Oct. Since that time Cisco has changed the MAPD requirements and are only supporting MAPD 3.0 and up. We are have a MAPD 2.1 which at the time of installs 2 months ago seemed fine. We have call traffic...
  12. lisalisa173

    Aux reason codes

    Hello, It's been sometime since i needed to add Aux reason codes to a system. I have added them to CMS but the phones are not prompting me for a code. I can not find anyplace in the switch to add them.. help anyone ? I have a 8700 system with EAS thanks lisa

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