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I'm looking for a way to use DISM to create a backup of the User folder and be able to reapply that image back to the drive when needed. I have an image created but I can't get it to apply. I've used the instructions to move the User folders to a non-SSD drive and would like to keep a separate...

Has anyone gotten this to complete all the way? I get to the last step and at 62% of transferring settings and programs it craps out. This is a VM and I've tried with the vmtools and without. The only constant so far it that it complains about the VMCI might not work after upgrade. I've tried...

Hi all, we are getting ready to setup a new call center in a remote location that is NOT connected to us. I'm looking for a way to transfer calls while still in the main number vector (auto attendant vector). I have setup an extension for transfers and that works from any ext that has answered a...

I've been asked to figure out how to go about connecting our current PBX (G3siV12 Software Version: R012i.01.1.414.1) to our HQ in a different state over our WAN link. Does anybody have a good place to start? - lol Remote system is a Cisco VoIP system (don't have any more detail yet). Since...

Hi all, last week out of nowhere our PBX dropped all active call and then started to fail to seize the trunk for outbound calls. All channels on the stat trunk show disconnected but I can still get inbound calls. I've tested all the equipment in the switch and even swapped my TN767 card with a...

Hi folks, I was wondering if the following things were possible on a G3si system. 1. Have the attendant console as part of a call center split. 2. Have multiple "night cover" buttons for the attendant console. Here's a short background - Sales team has one member at the attendant console and...

I have a Definity G3si R12 with 2 tenants and one just switched providers. They used to have two trunk groups one for DID and one for main number. The new provider isn't able to split the channels into groups, so I now have to move all channels to one trunk group and handle them from there. I've...

I'm having an issue with a program that runs as it's own user that I need to create files in a directory that a different program can access. When the first program creates the file the default rights are rw-r----- the user is nobody and the group is service. I need the rights to be rw-r--r-- so...

Hi all, I'm trying to find a way to use rsync to migrate our user data from our NW6.5 server to a new win2k3 server. I did find this thread thread871-1038138 and it helped but I can seem to be able to get rsync loading as a daemon. The nlm I have is from the COSP2 download from Novell. I'm...

I have a very simple backup script for a client. It works great and has been running fine. I just want to get more info from errors. I'm not a programmer but can understand some of it. Here's the script: #!/bin/bash # #Simple bash backup script to zip the Doc tree to an #external USB HD #...

Hi All I need to set an option in one of my AA vectors to redirect inbound calls to an off net to an 800 number for phone sales. I have all my AA vectors running fine I just need to get around this forwarding off net part. System is a Definity G3si V12. I have the "Cvg of calls redirect...

I have a Netware 6.5 server and just changed the IP address from 10.0.0.17/8 to 10.252.0.19/16 I changed every file I could find from the Novell tech site and ran inetcfg to make changes there too. Everything comes up find but the I start seeing duplicate address warnings from the console. The...

I've tried searching but didn't really find anything. Seems I have a problem with x-talk in my apartment. It's obviously intermittent and hard to get the condition for Verizon tech to test. I was wondering if anyone might have some ideas on how to troubleshoot something like this when you only...

I have our attendant console trying to transfer outside calls to voicemail for an extension but they keep getting returned. The extension is not tied to a physical port and is just a bridged appearance and voicemail. The coverage path looks good but I can't figure out how to get it to go from...

Hi All, I know this is the HP printer section but you might be able to help. I have two Canon iR copiers that I'm trying to use across a router. The problem I'm running into seems to be the lack of a routing table on the Canon. simple example: WS -------------------- router...

I have a small call center setup (it's new and working) but the agents are seeing something odd. I have setup 4 buttons for them login, auto-in, aux-work and logout. They are all following the directions I gave them but it seems the system will place them in aux-work after a while. The center is...

I have my VAL board setup and working fine, the ftp is working but I can only see a few files (about 25). I have 30 announcements recorded but can only backup 25 because I can't see the other file names. I'm using WS_FTP as my client. I've tried using other clients but they don't seem to work...

Hi All, I have a G3si and I was wondering if there is an easy diy moh coupler you can make. I did hackup something but so fat is hasn't worked. I check the system-par and turned the moh on, set the COR and the stations. The port I have setup is on a TN746, I have tried using my computer, a...

It looks like the system is not letting me save my announcement on a TN750 board. here's the error msg: SPE-A System error; Please try again later 2 I have done this before and it worked fine not sure what's wrong now. System is G3 CMS2 with 1 TN750 and 1 TN2501 (that card is fine) TIA...

Hi all, I have been asked to setup our attn console with a queue that will hear 3 rings then play a message and then repeat until answered. I understand some vectoring, but I haven't played with the attn console yet (in the switch) My current setup: call in -- audix auto-attn -- press 0 -...