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  • Users: bluemr2
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  1. bluemr2

    BCM 50 R6 Patches

    I'm installing a new hard drive in a BCM 50 R6 that won't boot. Are the patches still available on Avaya's website somewhere? They aren't in downloads any longer. Can someone provide them if not?
  2. bluemr2

    SIP Trunk to IVR Caller ID Issue

    I'm having an issue passing caller ID from a PRI to a SIP trunk connected to an IVR. When the ICR rings directly to the IVR it is seeing the inbound caller ID correctly. Problem is, the call needs to first ring a hunt group first. While they are hearing the queued call greeting, I have setup...
  3. bluemr2

    Time on 12xx Phones

    I have a mix of j169's and 1230's. The j's update for DST, but the 1230's do not. If I reboot the 1230 it will pick up the correct time. Other than rebooting all the phones, is there a way to update the 1230's?
  4. bluemr2

    9608 VPN Enable, Disables Upon Restart of Phone

    I have 2 9608 VPN phones connected through a Sonicwall. Both connect initially with no problems. When 1 of the phones restarts, the VPN enable setting changes to disabled, and the phone won't connect. I can go back into the phone, enable it, and it works fine. The other phone doesn't have...
  5. bluemr2

    FNE Codes Across SCN

    Can you use the same DID's for all systems in an SCN, or do I need different numbers for each site? I have 1 site with a PRI and 3 or 4 with just analog lines. I know I can setup different DID's for the remote sites, but should it work with the same numbers? Thanks.
  6. bluemr2

    Latest SU-system patch for 450R1

    Does someone have the latest system patch for a 450R1? I don't seem to have it, and I can't find it on Avaya's site any longer. Thanks.
  7. bluemr2

    Blank Hard Drive for Mirror?

    I need to replace the mirror drive in a BCM 400 4.0. Can I just use a blank drive and it will copy all the files over, or do I need to install a blank 4.0 drive. Thanks.
  8. bluemr2

    Answer Line Ringing on Another Phone

    BCM 50 release 3. I have 4 analog lines that appear and ring on extension a, but appear only on extension b. They are telling me that when a line on extension a is ringing, extension b can't just press the line button to answer. I don't have a BCM to lab it up at the moment, but is this...
  9. bluemr2

    Ring Collective Group and External Number

    I need to have a group of phones ring and an external forward to ring simultaneously. The best I can do is to twin a member of a collective group. The problem is it only twins 1 call at a time. Anybody have any other suggestions? Thanks.
  10. bluemr2

    Call Park on 1200 SIP Sets

    Has anyone come up with a good way to park calls on the 1100/1200 sets? You can't put numbered park buttons on them, so you're limited to pressing park and having to enter a zone. I even tried using group buttons, but they can't be used either.
  11. bluemr2

    Can't put an inbound SIP call on hold

    I'm connecting an IP Office 9.1 to a SIP provider through an SBC, but I can't put inbound calls on hold. I have 2-way audio in and out, and I can hold outbound calls, just not inbound. I have the WAN port of the IP Office directly connected to the A1 port on the SBC, and the B1 port to their...
  12. bluemr2

    Conference Bridge with SCN

    I usually use Kyle's method of changing conference passwords, storing them as pager notification numbers. This doesn't work in an SCN environment though. Anybody have another implementation method that does? It would be great if I could give everyone their own bridge. Any ideas would be greatly...
  13. bluemr2

    Logged in phones don't show all buttons

    I have 3 9.1.6 systems connected via SCN. When I try to login a phone from another site, the phone will log in, message and call log buttons work, but I only see their appearance and call park buttons. DND, twinning, page buttons are all missing. If they log into another phone at the same...
  14. bluemr2

    One-X Mobile and Communicator behind Frotinet Firewall

    I'm trying to install One-X Mobile and Communicator behind a Fortinet firewall. All the correct ports are being forwarded to both the IP Office and One-X Portal server. Both One-X and Communicator are showing correct presence information, but when I make a call, the far end will answer, but...
  15. bluemr2

    Mobile App Port forwarding

    I have a customer whose firewall is managed by their ISP. It is a Cisco ASA. I am trying to get them to forward the correct ports to both the phone system and one-x portal server, and they are saying they can't forward 1 public IP to 2 different private IP's. This seems ludicrous to me. I...
  16. bluemr2

    Calls when on DND don't log

    When a 5410 is on DND, and I call their DID, the call goes to their voicemail but it doesn't show up in their call log. I have "Log Missed Calls Answered by Coverage" checked in the system/call log tab. I'm assuming it doesn't log because the phone doesn't ring. Can this be changed? Thanks
  17. bluemr2

    IP Office connection to Voicemail Pro UDP or TCP

    What is the mechanism used to get the voice packets from the IP Office to the Voicemail Pro? Are they UDP packets just like a phone to phone call? Or are they TCP packets since the packets are not as time sensitive? I'm wondering if a centralized voicemail across a VPN is affected by network...
  18. bluemr2

    Overhead paging into an external building

    I need to extend paging into a building where there will not be an IP Office chassis to connect to. Has anyone had any luck with an IP paging interface? There is already a page zone controller out there for zone paging. We would need to either incorporate this, or replace it for another zone...
  19. bluemr2

    Can't log into system through phone. Telnet programming works.

    I have a BCM 400 that I can't login to either element manager or call pilot manager. I can login to telset programming fine. Voicemail works, and all lights on the chassis are solid green. When trying to connect to element manager I get an error, can't download cartridge. I've never seen this...
  20. bluemr2

    IP Office causing analog lines to go down?

    One month old Essential IP Office 500V2 8.1 (73). Individual analog lines are going down randomly across 2 analog combo cards. Verizon will restore dial tone and things will work for a few hours or days before dial tone goes out again. The lines are actually dying. I'm testing them at the...

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