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embedded voicemail will not get in bed with gmail, Its a ip 500 ver 9.1.1100.202 I created a gmail user. Im using port 587, TTLS checked valid user name and pw for gmail. The "From" email is a my company email (see below) Doing my research I found out in mid 2017 gmail will no longer send...

I'm having trouble with my Hunt Group announcement not playing. The recording is verified by dialing *91 200 1 hunt group 200 announcement #1. Calls are handled by the AA and when the caller selects 2 to be routed to an agent they should get the hunt group queue annoucement when all phones in...

Using IP 500 with Embedded Voicemail Is there a way to allow callers in queue to a hunt group to opt out to leave a voice mail? This is 3 phones in a start up call center. Calls will hold on 6 lines until a station opens up. Customer would like to allow opt out to vm.

The documents say for a selector code, choose an Extension or Hunt Group. How do you enter a Hunt Group? Or can you? I have HG 3 and 4 with my extensions but it will not accept 3 or 4 or 03 or 04 for the entry in a selector code. Should I use a Calling Group instead cuz of the VS limitations...

Got the AA as backup during the day. There is a night greeting at 5 p.m. set via non business hours in table 1. During the day each line is set to 5 rings so they can manually answer most calls. However the night AA Greeting also uses the 5 rings. Any better way to do this? Can I put the Night...

anyway to recover or reset the password on the port 0. I can get a prompt from the bcm 50 (which is fairly new) and I tried the nnadmin username and default changeme password. No luck

line 5 is ok but line 6 does not exist. Do I need to config it or turn it on? Nothing I found in the guide seems to cover it.

I am adding a line to Nortel m8x24-ds. Lines 1 to 5 work but I can't assign line 6 to an extention. It does not seem to exist! Is the line disabled? Menus are limited compared to MICS, I cant find where I might turn line 6 on or off???

I have the honor of a new customer who is using a rel 3 nam. Its fiber connected. I will be moving the MICS to the new offices and then they would like me to modify the tree as they will have more departments. Where can I get the CD or an install / setup gude for an old a__ NAM? I know I login...

Tell me the short version as to how to block some sets on an MICS from dialing out. These sets must be able to answer calls but management wants them blocked from dialing out. thanka

Sooo I've been chasing a RCF problem whereby I used #322 and speed dial 80 on an unused extention. Put the ext on forward via ext 10. Selector codes are pointed at these exts and some local exts. So far after a few calls are remote forwarded, the vm blows up. Some of the vm boxez become uninit...