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  • Users: doe13
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  1. doe13

    Fixed Mobile Convergence

    We purchased the Fixed Mobile licenses and upgraded to 5.5 to configure fixed mobility. The 3904 and BB have the same DID number and both will ring when the DID is dialed. The handoff key between the 2 works. The problem is that when a call is handed off to the BB, the features like transfer...
  2. doe13

    Remote notification - allow 9 + dialing

    We are using Call Pilot 4.0 and need to restrict callers from dialing 0+9 + number out of a mailbox. We restricted 9 in the "on switch" RPL in Security Administration. When we did that, mailboxes that had remote notification enabled with numbers requiring 9 wouldn't work. Any ideas on how to...
  3. doe13

    Symposium

    Agent Desktop Display disappears sporadically from PC's in one of our Call Centers. We changed multicast addresses, put sniffers on the network.. to no avail. Any ideas?

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