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I am trying to get an email to be sent after a message has been left in a group mailbox via a call flow. I am trying to accomplish this in the call flow, like this: Start > Menu (opt 7) > Leave Mail (Success)> eMail I cannot get it to email me anything. I tested the email portion of it by...

I am having an issue with the Prefix setting on the line. Currently users have to dial 9 to get an outside line, I should also mention that my area requires 10 digit dialing. In the prefix of the line we had 91, this would enable calling a number back from the log on the phone. I have had to...

Other than using Bridged Appearance Buttons, does anyone know of a way to indicate if a user is one the phone. For example, when I call another user and they are one the phone I would like a visual or audible idication that they are on the phone. I am using a 412 v4.0.

I have upgraded to 4.0 (I know, I know... no need to flame) Everything except one thing seems to be working, however the one thing that isn't working is some hunt group forwarding. I will explain. Previous Results: (Running v3.2) 1. External call comes in 2. Incoming Call Route sends call to...

I did this setup today and thought I would document it and share it for anyone that is looking to do the same thing. I think this is fairly comprehensive but let me know if you feel if I have left anything out. Setting up IP Office in a separate VLAN for Voice Traffice Using One DHCP server IP...

Anyone have any idea when the next major revision is coming out? Say v4.0. Also, if allowed to say has anyone heard anything about features?

I am having an issue getting a Short Code to work the way I would like it to. Here is some background on our setup. We are using an IPO412 running software version 3.2(54) We currently have a Short Code that displays our main phone number in Caller ID for all outgoing calls, something like...

I am running IP Office v3.1.56 on a 412. I have proper licensing for Phone Manager Pro and Softphone. I can connect my softphone and make calls but cannot answer calls. The Phone Manager ver is 3.1.15. Any help is appreciated. Also, does anyone have a configuration document for Softphone or...