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Colleague's laptop running dead slow, he noticed in Task Manager - Processes- Image Name - WinXPDisableZero is using 85-100% CPU. I've heard it's installed by a Belkin wireless card. How do I overcome the problem ? I await your reply. Regards, Julia

I've just bought an Acer Travelmate 4202 WLMi Notebook PC. It arrived late yesterday afternoon and I've been setting it up this morning for my MD. I've had it on all morning and when about to put it away noticed the middle area of the keyboard and the touchpad was very, very warm. My...

My mail server is going to be down tomorrow morning. I've been told that my Outlook 2003 clients can work offline but my Outlook 2000 clients can't. Is that really correct ? Regards, Julia

I'm having a few problems with my hard drive and need some advice please. It's a Toshiba Satellite Pro A10 which I've had for 3-5 years. Most times on startup I get "your drive needs to be checked for consistency" but it finds no errors or problems. When the PC is running the temperature...

My_laptop_keyboard_has_a_spacebar_that_doesn't_work_anymore. I_can't_afford_to_have_it_fixed,_but_as_it's_just_one_key,_I_wondered_if_I_can't_just_reassign_the_button_next_to_it_as_a_spacebar_instead_as_they're_buttons_I_don't_use. Can_you_help_me? Regards, Julia

My colleagues use Rules Wizard to have the server automatically reply to emails in their absence (we have found that Out of Office Assistant doesn't reliably send emails to both external and internal emails received. I have set a button on the Outlook toolbar that takes the user to the Rules...

I know you can redirect a laptop screen output to a regular monitor or a projector. Is it possible to use a laptop screen to display the video signal from a desktop computer/server ? I've got a desktop computer in a location where there isn't enough room to fit a regular monitor - whether a...

I still have a couple of mailboxes on my Exchange server that I really should have deleted ages ago. I kept them originally because I needed to forward their email to a colleague, which is no longer necessary. Although the account is active and I can log on using their login it refuses to...

Hi, I have a colleague who uses Remote Desktop to log onto her work PC but it has become so slow that she can't work on it. The only way I know of restarting a computer on Remote Desktop is on the odd occasion when some Windows updates have been installed and the system requires a restart...

Hi, I am trying to help a colleague with a laptop problem. When you plug in the power lead, if you put the cable to the right of the power input socket it doesn't recognise but put it to the left and it does. However, when I replugged it in the other day, it was even more temperamental and...

Hi, I am trying to help a colleague which was working fine until about a week ago when he moved it (it usually is used in one location). It says that Windows was not shut down correctly before and gives the startup menu - but whichever option you choose, it starts off the Windows splash screen...

Hi, My computer at work is playing up and I think its mainboard needs replacing but I'd like to be sure before I go and buy a new one. The problem all started after we had a power cut at the office. My colleague's computer refused to power back again afterwards, so I replaced the power supply...

I've just come across an error message when trying to fix a problem with one our existing domain laptops running Windows XP Pro. It's been running perfectly for years - until today. It had the main shared folders listed in My Computer and was set up for 2 of our network printers. Today, they...

A number of my colleagues use this feature within Outlook 2000, but notice that it only seems to generate the reply to colleagues, not to outside contacts. Why is this ? What can be done about it ? This is really urgent because it's more important to let suppliers, customers and prospects know...

Hi, I've been given a Windows 2000 laptop which is currently belonging to a workgroup. I'm logging on as a user who is an administrator. I want to join it to our domain, but every time I try I get the message saying the domain is not available even though the network cable is correctly...

Before putting into storage (for disposal) my colleague's old computer, I took a copy of his Favourites folder for the new one - this includes both favourite files and folders and IE favourites (IE6). I've done this loads of times before when switching a user to a new PC - but perhaps this is...

My colleague using Outlook 2000 on an Exchange 2000 Server has set up 46 rules to separate emails from certain individuals into different folders using the Organise feature built into Outlook. When he tries to create another, he gets a message saying that there isn't enough space on the server...

Is it possible to install a tape drive in a PC running Windows 98 and have it shared so another PC - an XP Pro laptop - so it can backup its files to it overnight. If it's not possible on a Windows 98 PC, is it possible if the host is running XP Pro instead? If yes, can I link another XP Pro...

Every time I startup IE7, the system stops responding. When I look in Task Manager I see the CPU is at 100%. If I close Iexplore.exe, the system returns to normal. At the moment I've installed Firefox for the users, but I'd prefer to find a solution to IE crashing especially as I believe you...

I have an old Compaq Armada E500 laptop. The internal modem doesn't work (nothing at all happens) and I cannot get a USB plug in one to work either (there's a lot of noisy tones but no connection). The battery doesn't charge anymore, but taking it out and running it on the mains doesn't cure...