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I have installed an Asterisk server for wireless phones and connected it through a Sangoma PRI card to a 24PRT card in the 2000IPS. The wireless phones work like an extension from the NEC and I can dial internally and externally through the NEC. The caller ID is what I'm trying to resolve...

I am about to change all the extension numbers on our 2000IPS and would like to know if there are any points to look out for? We will run scripts to remove the numbers and another script to install the numbers. Is there anything else I should be aware of when doing this? Thanks.

I have two 2000IVS units at the same site linked with CCIS. The remote users access trunks on the main unit over the CCIS link by dialing a single digit then a 6 digit account code and then a 2 digit trunk access. The problem I am having is the SMDR on the remote unit output is multiple for...

I have two 2000IVS systems linked with CCIS. I have the remote system sending the SMDR records to the main system AP0 card. The main system SMDR comes out port 0 and the remote out port 1 of the AP0 card. The problem I am having is the remote system SMDR comes out 3 times for each call. 1)...

I have two 2000IVS2's running with digital CCIS using CCTA cards. I can call between systems, can place calls from the remote system through the main one to the ISDN trunks. My problem is getting the SMDR to work. The remote switch is two PIMS with DLC cards, no AP00. The main system has an...

I am trying up enter new numbers using CM14, All went fine except for about 20 which would not go in. The system response on these was see CM10 3. Fine I understand CM10 but what does the 3 refer to. Note this system was used, before I got it and had IP phones at one point. I don't know...

I have a 2000IPS and a 2000IVS that I am planning to connect together with an ISDN circuit. I have two 24PRTA-B cards which I plan to use. Will this work? Is there any problems I might encounter? Thanks in advance.

I have a 2000IPS and had a strange thing happen. While somebody was talking to another extension a voice came over the speaker on the Dterm phone being used. This was somebody totally different than the person being spoken with DTerm to DTerm. I realize that there is an intercom function but...

I have a 2000IPS with two SN716 consoles. When the Receptionist uses the handset the transmission volume is so low people can hardly hear her. This happens on internal & external calls. If she uses the headset the transmit volume is OK. This is the same on both consoles. Is there some...

I have a 2000IPS with two SN716 consoles. The transmit volume from the handset is very low and the receptionist can hardly be heard on both external & internal calls. If she uses her headset the transmit volume is ok. This problem exists on both the consoles. Is there some setting I should...

I have a NEAXMail IM-16 installed in a 2000IPS. Sometimes when leaving a message it cuts you off after recording about 5 or 10 seconds. When you try and add to the message it cuts you off again after 5 to 10 seconds. Does anybody have any ideas what could be causing this? This does not...

I have a 2000IPS using DTerm-i sets. I have been asked to install headsets on some of the phones and I don't know which would be the best to use. Any recommendations?

We have a 2000IPS and when you do a 3 way conference with an ISDN line and another station in the switch the ISDN line is quite quiet compared to the other station. If you turn up the volume on your DTerm to hear the ISDN line you get blown away when the local station speaks. Any solutions?

We have a 2000 IPS and are planning on adding wireless APs for voice and data. We have had a site survey done and have been looking at the various options that are on the market. Then we heard that NEC has added a new product called "Univerge Assured Mobility" which uses the Univerge WL5100...

I need to do a download of the current programming so I can edit it and make up a hardcopy of the necessary station data. It was suggested to use hyperterminal to do this but I am not sure of the serial port settings or where to hook up the cable to the MP card. Is it the same cable as I use...