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Have a system that boots up, performs checksum then all of the telephones (1416) power down completely, but the control unit stays powered. I'm able to dial into the system, the AA answers and routes the call accordingly. The call goes directly to VM because the phones have no power. What could...

Customer has embedded VM. All incoming calls are picked up by AA1. The AA plays and asks the caller to leave a message. Approximately one second after the AA ends, the call drops. You hear the beep to begin recording your message, one second after, the three audible tones ending the message...

We have a Merlin 7 system with AA programmed to answer and route all incoming calls. The following has been occurring intermittently for the past 3 weeks: - Incoming calls are answered by the AA, but are told the mailbox(es)is full, when they aren't. - Incoming calls are not being answered by...

When *70 is dialed at any extension, there is a busy signal. What could be causing this? Avaya Partner R6 308EC (1) 18D (6) 6D Thanks

Can anyone recommend a conference phone that works well with Avaya Partner R6. Regards

What is the code to remove the on-hold notification tone from the KX-TD1232? I cannot find the answer in any post. Regards

Hello Gents, When a caller leaves a message at the wrong extension (x22), is it possible for x22 to forward the message to the correct extension (x62). If so, what are the keystrokes? Regards

Using Mac Excel 2004, I created a 12-column grid for my offline graphic design work. I have my layout done with my borders. I'd like to print with gray borders instead of black. I've read the following online tutorials: Tutorial 1 Instead of grid lines you can select the dotted lines from...

Gents, I'm trying to disable the follow-me feature. It's been enabled on x24 to also ring @ x28. On an MLX-10D set, I attempted: Feature 00 33 24. But I get an error when I press the first 3. What is the correct way to disable? Regards

Hello, Just want to simply program an ALL-CALL feature button on an MLX-10D. Regards

Merlin Legend 7 w/ Merlin Messaging Configured for all calls to go directly to AA without ringing. There is an errant short ring before AA retrieves the calls. Any ideas on how to remove it? Thanks in advance.

Gents, I'm unfamiliar with the Merlin Legend 7, but someone wants me to come do a few configs for them within 4 hours, using their WinSPM software if possible. Although it's software, I don't know if it's an obvious task. I just need to know how to do the following: Program the following to...

I have a prospect that asked if I would support his Merlin Legend system. Before I go check this relic out: - How would I get the release number from the system? - I've heard of WinSPM-how would the PC interface with the system? (I'm sure this may be release specific) - Would anyone know the...

Does anyone know if the 12th edition TDMM CD is a simple PDF or an executable?

Haven't worked on a Partner in some time and I'm on site, I'm almost embarrassed to say I forgot how to program a button to dial into the VM to retrieve messages. Quickest reply would be DEEPLY appreciated. - Partner ACS R6 - Partner Messaging R7 Thanks

Anyone ever experience messages posting a day late in the voicemail? Could the PCMCIA be defecting? The system is 3 - 4 years old. System Partner ACS R7 308EC Partner Messaging R6 w/ 4-Port License Thanks in advance

When I attempt to use my BRUSH TOOL via any layer mask, I get no response at all. I'm brushing on both white and black, no response. This happened once before and I recall reinstalling the software, and it worked until now. Every other tool is working. I also deleted the plist and rebooted...

Partner Messaging R7 4-Port License AA1 is programmed to answer and route all incoming calls. There is also a message on AA2 no one wants. When the calls come in, AA1 retrieves them. But when another call comes into the system while AA1 is active, AA2 retrieves the call. How can this be...

Hello Gents, ACS R7 Partner Messaging R6 EC308 I have a client that noticed messages are not posting to the system at the time they are left. She'll check VM at 2PM - no messages. Check again before leaving @ 5PM, and there would be a message from 1PM. Presently, they know it's happening on...

Hello Techies, I have Excel on my OSX Tiger. The Mac is networked with my Windows XP PC. When I open the Mac Excel app., the screen format is different from Windows. But when I open Windows files on the Mac, it's a perfect interpretation. Because I prefer the Windows screen, is it possible...