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Hi Guys Can you point me in the right direction. Basically our receptionist need a calls forward button on reception: I’ve created a new cov path 6, and I’ve created within that a cov ans group 5 with 3 x extension. How do I set this up on the attendant console as a button so that when the...

Hi There If I run the command disp capactiy it will list the system capacity. Can anyone point me in the right direction for reading material to learn about the information that is displayed on each tab. Cheers Dave R

Hi There Could anyone explain what this function actually does. Cheers Dave R

Hi There Any thoughts on the following: I've made no changes to the system. Basically if i ring a station the phone just rings and will not go through to voicemail. If I dial the hunt(99) extension 7099 it rings engaged too. I've rebooted audix Cheers Dave R

Hi there Is there a voip version as this is such a great little book. Cheers Dave R

Hi Guys Station 7159 port 01a0507 Station 7089 no port If I ring from outside 5197159 the station rings as expected. If I ring 5197089 then extension 519 7159 rings Why should this happen - I need to use extension 7089 somewhere else Thoughts Dave R

On the digital system if I change a station phone ie from a 2420 type phone to a 2402 type phone is would do the following: Cha sta 7089 Go to the type then change from one type to the other How do you do that on the voip system Basically extension 7513 is a type 4630 and I want to change...

Hi Guys Extension 7515 is OK Extension 7543 route denial and wont ring out. Can someone point me in the right direction to fix I've listed the trace station below for each Cheers Dave R ____________________________________________ Li trace station 7515 09:27:10 active station 7515...

Hi All I've got a 2420 phone which is currently diverting to a mobile and I wish to switch the divert off I've tried the following: busyout and release Remove station and re-add Status station shows no cf I've tried different phones I've swopped extension Any advice would be much...

Hi anyone help out there or point in the right direction. Sequence of events 4620swip - has a blank screen. disconnect from network. Reconnect. Station reboots and I see the boot sequence on the screen eventually the phone finishes boot up Finally just a blank screen I've tried a reboot then...

Hi There Example: If I display cov path 3 it shows point1 = c2 and point 2 = h99. I know that h99 is the route to our normal audix system but what is C2 - how do i view this or amend. Cheers Dave R

Hi There Trying to set up a new ars using 660. I have one set up for 550 which works - I've copied the settings from 550. Any pointers would be much appreciated. Cheers Dave R First example below works = 550 16:22:28 G711A ss:off ps:20 rn:1/1 192.168.52.148:14674 192.168.52.32:5120...

Hi anyone help out there or point in the right direction. Sequence of events 4620swip - has a blank screen. disconnect connection to network. Reconnect. Station reboots and I see the boot sequence on the screen eventually the phone finishes boot up Finally just a blank screen I've tried a...

Hi There Trying to a link to this thread Mikey's excellent post on How to Self Maintain your Avaya system. Can anyone point in the right direction. Cheers Dave R

Hi There Basically, Im trying to find out what the column headers mean is pdf file or a website location. I'm trying to find out if we need more trunks. The last column % out blk if this has a figure greater than one - will this mean that calls have been blocked. Cheers Dave R

Hi There press Login *542 press agent 1139 get three beeps press headset button The agent is logged in. I've tried numerous logins on the same phone and I can't get the the three beeps to let the agent login. Any pointers Cheers

Hi There I have 2 x ec500 phones working through to their mobile phones This is on an 8700. I've tried to add a third with the same settings as the previous two but alas the throughput to the mobile isn't working. Any thoughs out there. Cheers Dave R

Hi There Basically: Plug Station in Phone starts to pick ip settings from network which can be seen on the phone display eventually phone gets to the log in extension page enter new extension# enter password# On entry of the final # the screen then goes blank. The phone is still live as I can...

Hi There The cmd list skill - this will display all the skill's set up and columns with details - there is a column that displays dom ctrl. I have created a new skill but dont know how to add the dom ctrl Any help much appreciated Dave R

Hi There Is it possible to create a schedule that will release all stations/agents at the end of the shift. Cheers