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Is there a way to jump into a call. if internal PartyA is talking to external PartyB can partC join the call between PartyA and partyB?

We just upgraded from 3.1 to 3.2(55). We have some vpn users that use Phone manager to forward their phones to different numbers. But when we upgraded to 3.2 its not working. When the users log in they get a different IP, I have added the ip route for the vpn users. They cannot even ping the ip...

I would like to know if there is a way to play a wav file on the PA system. to make a page on the PA we usually dial a code like 701.

For some reason all the phones on the accesspoints ping from 150-500 ms while the pcs on the same accesspoints ping at 1-2 ms. Is there something set up incorrectly or thats normal. I just never noticed? I have noticed that the phones are breaking up a lil bit, we have 5 phones and 2 Access...

I deleted one of the folder for one extension, I deleted the extension and recreated it and the folder is not beign created, When ever I call the users I get the voicemail prompt but he doesnt get any voicemails. is there a specific way to recreate those mailboxes folders located in \Avaya\IP...

Does IP office keep track of all phone calls, if it does where do i get it.

Is there a way to create a short code to point to another shortcode. I would like to shorten the "call pick up ext" can someone give me an example of the best weay to do it. #32*N# , I was thinking to have the user just dial 22N# and thats it.

I would like to manage the IPO from home, I set up a VPN at the office, when I connect to the VPN server I get a different IP address but the VPN servers does all the routing and im able to connect to any server in the network. I created an IP route in the IPO to have a gateway. Now I can ping...

Is there a link where I can only downlod PhoneManager, I need to send someone phonemanager but dont want the option to have softconsole on it. Thanks

I installed IPO manager in another computer but I cant find anywhere in the help menu what the defautl username and password are. Its the username and password for the manager application not the IPO. Cause I know the one for the IPO and is not thatone, I can access the IPO from the other...

Before we upgraded to IPO we had an avaya merlin systems, and when ever you had your phone on hold. you can go to any extension and pick it up by dialing a code and your extension. Does anyone know the process to do this in the IPO, Thanks

I was wondering if its posible to get a dialtone from outside once you connect to the IPO. Lets say im in restricted place where I can only make local calls. Is there a way to call my IPO and get a dialtone to dial any number I want. Thanks

We have one user that has a regular phone and a wirelss phones. Each phone has its own voicemail. He would like to have only one voicemail for both phones, I have looked in teh Ipoffice manager and can seem to find an option. I tried forwarding the wireless number when there is no answer to...

We just got an Ip office with a VCM card installed. I have H323 turned on. But I cant find any way to connect H323 devices to it. Is there guide somewhere or a white paper or even an example how to connect an h323 device to the IP Office.