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I'm building a ccie lab and one of the vwic-2mft-t1 cards is showing up in ios as an e1 card. Any idea why this is? Is it a fake? I know the vwic2s can be switched from e1 to t1 but is there any way to do this with the original vwic's?

When Time of Day is depressed, it is showing the 24 hour clock time instead of the US 12 hour time. Does anyone know where this setting is? I can't seem to find it.

I have a customer who wants the Caller ID information for a user even if they hang up before leaving a message. Is there anyway to attach this information to an email and send it? Thanks. Elliot Moore, ACA ACTAS International, INC.

I'm testing out Telecommuter mode on our home system and cannot get the system to outdial my cell phone. According to Monitor no line is found although there clearly are those available. 406v2 4.1.9 Analog trunks. Trunk to trunk connections are enabled for all trunks. Anyone know...

Has anyone ever set up AGN on an IP Office? I remember reading a post on here about setting up a trunk differently than their documentation. I have a test trunk set up and when I make incoming calls on the line, the IP Office drops the call before it is connected saying it does not have an...

I have a customer that may be ready to take the plunge into VoIP. We've signed partner agreements with AGN and I really like their service offerings, pricing and devotion to the IP Office. Unfortunately, there doesn't seem to be a whole lot of pre-sale IP Office documentation and setup...

I have an IP Office 406v2 with a PRI that has two divisions with separate DIDs. They want the two divisions to outpulse their numbers differently which is no problem as I have the main short code set to... [7]Nsi5555553240 On the user restriction for the other division I have...

In 3.2.55, our in house system has a huntgroup for our service calls. The voicemail box for this group was to broadcast messages to the members of the group. Now in 4.0, this huntgroup's voicemail box will not answer from voicemail pro. It just rings forever. If I uncheck all the members in...

I have literally one customer using the IP office as a router and now they want to have a few computers be accessible through the firewall via remote desktop client. Lets say the public address is 233.243.123.95 (not the read address I know) with a mask of 255.255.255.248 Local address is...

I've installed Delta Server on the VMPRO box running Windows 2K3 and even gave it a shot on my laptop. Both machines cannot discover the IP Office. They will both either not see it at all or discover it as ACTASTampa 255.255.255.255. After that discovery it still won't connect. Any...

I have a customer with a PRI on an IPO406v2 and EVM. I want to dial in to do changes but the dialin settings don't seem to work. If I set the Incoming route to Any Voice I get a busy signal. If I set the Incoming route to Any Data I get the auto attendant. The later action should not even be...

When I dial out on a particular DID (Nsi8135551234), I get a busy tone and a DISCONNECTED message. When I hang up and press redial, it connects the call. If calling from the main number, this is not a problem. I have an IPO406 v. 3.2(17)

I have a bunch of partner processors from Partner plus to Partner 2 of various software loads and can't get the units to power up when put in a 5 card carrier. What am I doing wrong? They can't all be bad.

I have a Fujitsu T4020 laptop and can't for the life of me to get any sound going in or out of iPMP. The soundcard is a SigmaTel if that helps. I've checked all the other forums and everyone seems to have solved the problem. Should I be looking at a USB set?

I usually propose an Adtran T1 router but I thought I'd ask about the experiences using the IP Office as the Data router. Is there any disadvantage to using it?

I can't get delta server (5.0.25) to connect to IP406 Version 3.2.17. Any thoughts?

I'm working on a call center and was wondering if there is any way to page an analog extension. I can't find anywhere in the docs that says it's possible and I wasn't able to do it in house. Anyone else tried it?

Hey everyone. I need some advice. I have a customer who will probably have 8 channel PRI and about 50 phones. I know I can oversubscribe the VCM but I was wondering at what rate are people using to do that? 4 to 1? 6 to 1?